IT User Experience Designer/Conversational Designer

TPI Global Solutions • United State
Remote
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AI Summary

Design end-to-end user experiences for chatbots and emerging voice assistant products in the healthcare space. Collaborate with product, research, and engineering teams. Use user insights and data to improve experiences.

Key Highlights
Design conversational flows for chat and voice interfaces
Create dialog architecture and interaction models
Build prototypes and define conversational UX standards
Key Responsibilities
Design conversational flows for chat and voice interfaces
Create dialog architecture and interaction models
Build prototypes and define conversational UX standards
Collaborate with product, research, and engineering teams
Use user insights and data to improve experiences
Technical Skills Required
Conversational UI Natural Language Tech APIs
Benefits & Perks
100% remote
6 months with possible extension (W2 Position)
Nice to Have
Dialogflow
Voiceflow
Healthcare/regulated industry experience
WCAG knowledge

Job Description


Job Title: IT User Experience Designer/ Conversational Designer

Job Location: %100 Remote

Project Duration: 6 months with possible extension

(W2 Position)

(Position requires Conversation Designer Assessment in Glider)


JOB DESCRIPTION

We’re hiring an experienced UX / Conversational Designer to design end-to-end user experiences for chatbots and emerging voice assistant products in the healthcare space.

What You’ll Do:

  • Design conversational flows for chat and voice interfaces
  • Create dialog architecture and interaction models
  • Build prototypes and define conversational UX standards
  • Collaborate with product, research, and engineering teams
  • Use user insights and data to improve experiences

What You Bring:

  • 5+ years UX / Conversation Design experience
  • 3+ years designing chatbot and/or voice assistant experiences
  • Strong portfolio (chat + voice UX)
  • Knowledge of conversational UI, natural language tech, APIs
  • Strong writing, storytelling, and collaboration skills

Preferred: Dialogflow, Voiceflow, healthcare/regulated industry experience, WCAG knowledge.


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