Lead the design, delivery, and scaling of agentic AI platforms and solutions. Partner with product and engineering teams to move initiatives from pilot to scaled production. Embed responsible AI principles, model governance, and compliance controls into agentic AI solutions.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Job Description
American Express invites you to share your resume so you can be considered for future Agentic AI opportunities in the Enterprise Technology Services organization.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Enterprise Data & AI organization plays a critical role in leveraging data and artificial intelligence as core drivers of innovation. This role focuses on scaling agentic AI platforms and capabilities that deliver measurable business value while meeting the highest standards of trust, security, and governance.
As Vice President, Agentic AI Platforms & Engineering, you will lead the design, delivery, and scaling of agentic AI platforms and solutions across priority enterprise domains. This role balances strategic influence with hands-on execution, translating emerging AI capabilities into production-ready, governed, and scalable solutions.
You will operate at the intersection of AI enablement, platform engineering, product delivery, and enterprise integration, partnering closely with senior technology, product, and risk leaders.
Key Responsibilities
Agentic AI Platforms & Use-Case Enablement
Lead the delivery and evolution of agentic AI solutions, including autonomous agents, LLM-orchestrated workflows, and intelligent decisioning systems.
Enable high-impact use cases by providing execution leadership, reusable patterns, and tooling.
Partner with product and engineering teams to move initiatives from pilot to scaled production.
Architecture, Engineering & Modernization
Drive platform modernization toward cloud-native, API-first, and event-driven architectures.
Collaborate with architecture and engineering teams to integrate LLMs, orchestration layers, and AI services into enterprise platforms.
Ensure platforms meet enterprise standards for reliability, performance, security, and cost efficiency.
Design and oversee highly available, fault-tolerant distributed systems supporting agent orchestration, state management, and coordination.
Searching for Development & Programming roles that provide visa sponsorship? Connect with international employers through Development & Programming Jobs with Visa Sponsorship opportunities actively seeking talented professionals.
Ensure the platform scales horizontally across regions, clouds, and workloads with predictable performance.
Lead architectural decisions around:
Distributed state and memory (event sourcing, CRDTs, vector stores, state machines)
Task scheduling and execution across heterogeneous compute
Inter-agent communication, messaging, and coordination patterns
Responsible AI, Risk & Governance
Embed responsible AI principles, model governance, and compliance controls into agentic AI solutions.
Partner with Risk, Compliance, and Legal teams to ensure adherence to regulatory and policy requirements.
Define guardrails, metrics, and monitoring AI performance and risk.
Delivery, Execution & Portfolio Management
Own end-to-end delivery for multiple concurrent AI and platform initiatives.
Translate strategic priorities into clear delivery plans, milestones, and success metrics.
Track and report on business outcomes, adoption, and platform health.
Leadership & Stakeholder Partnership
Explore our comprehensive directory of visa sponsorship jobs from employers worldwide who are ready to sponsor talented international professionals.
Lead and develop high-performing, cross-functional teams.
Foster a culture of accountability, experimentation, and continuous learning.
Communicate complex AI topics clearly to senior leaders and business partners.
Minimum Qualifications
10+ years of experience leading technology, data, or AI initiatives in large, complex organizations.
Demonstrated experience delivering AI-enabled or agentic systems into production environments.
Strong understanding of cloud platforms, distributed systems, APIs, and modern software architecture.
Proven ability to lead cross-functional teams and deliver measurable results.
Experience operating in regulated environments with strong governance and risk controls.
Preferred Qualifications
Experience with large language models (LLMs), agent orchestration frameworks, or intelligent automation platforms.
Background in financial services, payments, fintech, or other regulated industries.
Experience modernizing legacy platforms into cloud-native or AI-enabled architectures.
Advanced degree in Computer Science, Engineering, or a related field.
Depending on factors such as business unit requirements, the nature of the position, cost, and application laws, American Express may provide visa sponsorship for certain positions Interested in opportunities specifically in United State? Discover our dedicated Visa Sponsorship Jobs in United State page featuring roles from top employers in this location.
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
Similar Jobs
Explore other opportunities that match your interests
systems technology group, inc....
Stealth Startup
