Engineering Manager, Billing and Business Systems

Who We Are 🌍

We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team of 350+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

Who We're Looking For 🌟

We’re looking for an Engineering Manager who can turn complex challenges into meaningful impact. You’ll lead a team building the billing and business systems that power how creators all over the world earn, scale, and thrive with Manychat. With your blend of technical depth and people-first leadership, you’ll help engineers grow, deliver high-quality features, and move fast without losing focus. You’ll balance strategy and execution — from guiding architecture decisions to jumping in when things get real.

What You'll Do 🚀

• Technical Leadership: Guide architecture and technical decisions to ensure scalability and best practices. Identify roadblocks and implement solutions to keep teams on track.
• Team Development: plan team growth, recruit, mentor, and motivate engineers while fostering a strong feedback culture.
• Performance Management: Evaluate and enhance team performance through regular feedback.
• Stakeholder Collaboration: Align with the Area Product Owner and Engineering Managers on a long-term strategy and OKRs.
• Process Optimization: Improve workflows to elevate team efficiency. Lead the team through evolving challenges and drive innovation.
• Hands-On Support: Participate in code reviews, system design, and occasional coding to coach the team.
  
  

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What You'll Bring 💥

• 3+ years of successfully leading and scaling cross-functional development teams with backend and frontend scope as an Engineering Manager.
• Proficiency in English, and ideally experience working with global teams.
• Expertise in software development and architecture design, experience with high-load is a plus.
• Familiarity with PHP 8.* as a developer.
• Proven track record of improving development engineering processes and increasing team efficiency. Ability to foster trust-based relationships with the Product organization and Engineering managers.
• Experience with Agile values and principles.
  
  

What We Value In Our Leaders 💡

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• Communication. Ability to clearly and effectively convey thoughts and ideas while actively listening and responding to others
• Collaboration. Effectively working with others to achieve common goals. Ability to ask questions and seek help.
• Proactivity. Ability to take initiative and anticipate future challenges or opportunities, rather than merely reacting to events as they occur
• Sense of Ownership. Being accountable for their actions, taking ownership of decisions and projects
• Flexibility. Ability to pick things up on the go, readiness to keep moving the needle even though the conditions are not perfect (they’re never perfect).
• Adaptability. Ability to adjust effectively to new conditions, being open to change, learning new skills and maintaining a positive attitude in uncertainty or unexpected situations
• Product orientedness. Strong interest in product and focus on customer needs. Continuously seeking ways to enhance product features, performance, and value
• Self-awareness. Ability to reflect on and recognize how one's emotions, strengths, weaknesses and values impact their actions and decisions.
  
  

What We Offer 🤗

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We care deeply about your growth, well-being, and comfort:

• 🌍 Hybrid onboarding to start work remotely and relocation support for you and your family.
• 💙 Comprehensive health insurance for both you and your family.
• 📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.
• 🫶 Flexible benefits package to tailor perks that matters most for you.
• 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
• 🍽️ In-office perks, including free meals and snacks.
• 🤝 Company-funded sport activities, annual offsites and team-building events.
  
  

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

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