AI Project Support Specialist (Remote)

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AI Summary

This remote role supports AI projects and internal operations, encompassing communication, documentation, IT support, software development, and community management. Key responsibilities include drafting content, troubleshooting systems, writing code, and managing online communities. Requires strong English communication, organizational skills, and familiarity with programming or web technologies.

Key Highlights
Supports AI-related projects and internal business operations.
Involves a wide range of responsibilities from administrative tasks to software development and community management.
Fully remote with a flexible schedule and project-based engagement.
Key Responsibilities
Draft, edit, and format professional email communications
Create structured email templates and documentation frameworks
Translate and localize written content while maintaining tone and clarity
Maintain organized digital filing systems and documentation standards
Develop reports, SOPs, and structured training materials
Proofread and revise content to meet quality guidelines
Ensure version control and documentation accuracy
Provide remote support for software, systems, and collaboration tools
Troubleshoot application and network-related issues
Manage user permissions and security access controls
Maintain documentation of technical processes
Assist in developing and maintaining internal tools and automation
Write clean, documented, and maintainable code
Support API integrations and system improvements
Test, debug, and optimize performance
Maintain websites and web applications
Optimize site performance and functionality
Implement frontend and backend updates
Ensure platform security and reliability
Moderate and manage digital communities or user groups
Draft updates, announcements, and engagement content
Monitor feedback and escalate issues appropriately
Track engagement metrics and performance indicators
Technical Skills Required
Programming Web technologies Cloud systems Cybersecurity fundamentals API integrations Version control systems
Benefits & Perks
Hourly Rate: $15–$111
Fully remote
Flexible schedule
Nice to Have
Multilingual proficiency
Experience in AI training or structured data environments
Experience with version control systems and development workflows
Prior experience in community or platform operations

Job Description


About the Role

This role supports AI-related projects and internal business operations across multiple functions. Responsibilities span communication management, documentation, technical troubleshooting, software development support, and online community engagement.


Key Responsibilities Administrative & Communication Support

  • Draft, edit, and format professional email communications
  • Create structured email templates and documentation frameworks
  • Translate and localize written content while maintaining tone and clarity
  • Maintain organized digital filing systems and documentation standards

Content & Documentation

  • Develop reports, SOPs, and structured training materials
  • Proofread and revise content to meet quality guidelines
  • Ensure version control and documentation accuracy

IT Support & Systems Administration

  • Provide remote support for software, systems, and collaboration tools
  • Troubleshoot application and network-related issues
  • Manage user permissions and security access controls
  • Maintain documentation of technical processes

Software Engineering Support

  • Assist in developing and maintaining internal tools and automation
  • Write clean, documented, and maintainable code
  • Support API integrations and system improvements
  • Test, debug, and optimize performance

Web Development & Platform Management

  • Maintain websites and web applications
  • Optimize site performance and functionality
  • Implement frontend and backend updates
  • Ensure platform security and reliability

Community Management

  • Moderate and manage digital communities or user groups
  • Draft updates, announcements, and engagement content
  • Monitor feedback and escalate issues appropriately
  • Track engagement metrics and performance indicators

Required Qualifications

  • Strong written English communication skills
  • Excellent grammar, proofreading, and editing ability
  • High attention to detail and organizational skills
  • Experience in administrative, IT support, or technical roles
  • Working knowledge of programming or web technologies
  • Familiarity with cloud systems and cybersecurity fundamentals
  • Ability to work independently in a remote setting
  • Reliable internet connection and comfort with digital collaboration tools

Preferred Qualifications

  • Multilingual proficiency
  • Experience in AI training or structured data environments
  • Experience with version control systems and development workflows
  • Prior experience in community or platform operations

Compensation & Structure

  • Hourly Rate: $15–$111 (based on experience and project complexity)
  • Fully remote
  • Flexible schedule
  • Project-based engagement with potential for long-term collaboration

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