Support and evolve enterprise IT services for a large distributed organization, focusing on reliability, automation, and user experience. This fully remote role requires managing IT services, improving monitoring, and working with cloud and on-prem environments. Key requirements include IT service management experience, Windows/Linux proficiency, cloud platform knowledge, and ITIL processes.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Job Description
IT Service Delivery Engineer – Remote (Chicago, IL)
Corporate IT | Enterprise Operations
About the Role
Support and evolve enterprise IT services for a large distributed organisation, focusing on reliability, automation, and user experience. Fully remote role, reports to the team based in Chicago, IL.
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Responsibilities
- Manage enterprise IT services and tooling
- Support incident, problem, and change management
- Improve monitoring and automation
- Work with cloud and on-prem environments
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Required Skills
- IT service management experience
- Windows & Linux environments
- Cloud platforms (Azure/AWS)
- ITIL processes (practical experience)
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