Head of Administration and Workplace

About Fam (previously FamPay)

Fam is India's first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ youngest users in India to kickstart their financial journey super early in their life.

Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder’s Capital and the likes of Kunal Shah, Amrish Rao as angel investors.

About this Role :

As the Head of Administration & Workplace, you will be responsible for building and managing a seamless, high-functioning office ecosystem in Bengaluru. This role goes beyond facilities management, it is about driving operational excellence, enabling employee experience, and ensuring our workplace scales with our growth.

You will lead end-to-end office administration, vendor strategy, facilities governance, compliance to SOPs, asset management, onboarding readiness, and internal workplace initiatives while continuously improving systems, processes, and service standards.

Must-haves (Min. Qualifications)

• 10–15 years of experience in Administration, Facilities Management, or Workplace Operations
• Proven experience managing end-to-end office operations for a fast-growing organization
• Strong vendor management and contract negotiation expertise
• Experience managing facility operations, hygiene, safety, and compliance standards
• Demonstrated leadership experience managing admin/facilities teams
• Strong budgeting, invoice management, and cost optimization capabilities
• Experience managing IT asset coordination and inventory governance
• High ownership mindset with strong problem-solving ability
• Excellent stakeholder management and cross-functional collaboration skills
  
  
  

On the Job

• Lead complete office administration and workplace operations for the Bengaluru office
• Manage office supplies, procurement, and vendor partnerships

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• Ensure strict adherence to office SOPs including daily cleaning, hygiene, safety, and operational standards
• Oversee food vendor partnerships including meals, beverages, refreshments, and daily snack planning and distribution
• Monitor office maintenance needs and coordinate with facility vendors for repairs, upkeep, and preventive maintenance
• Maintain governance over vendor contracts, renewals, invoices, and service-level agreements
• Oversee laptop inventory and asset tracking in collaboration with IT Admin
• Ensure onboarding readiness including access cards, seating, onboarding kits, and workspace setup
• Act as the primary escalation point for office-related queries and workplace concerns
• Manage courier, dispatch, and mail handling processes
• Ensure meeting rooms, common areas, and collaborative spaces remain functional and well-maintained
• Support internal events, celebrations, and employee engagement initiatives
• Identify and implement continuous improvements to enhance operational efficiency and employee experience
  
  
  

Why Join us

• Be part of a high-energy team building India’s most loved fintech brand for the next generation
• Lead and shape the workplace experience in a fast-scaling startup
• Work closely with leadership to build structured and scalable admin systems
• Drive operational excellence in a culture-first environment
  
  
  

Perks That Go Beyond the Paycheck

Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.

• Relocation assistance to make your move seamless
• Free office meals (lunch & dinner)
• Generous leave policy, including birthday leave, period leave, paternity and maternity support, and more
• Salary advance and loan policies for any financial help
• Quarterly rewards and recognition programs, and a referral program with great incentives
• Access the latest gadgets and tools
• Comprehensive health insurance for you and your family, mental health support
• Tax benefits with options like food coupons, phone allowances, car/device leasing
• Retirement perks like PF contribution, leave encashment and gratuity
  
  
  

Here’s all the tea on FamApp ☕️

FamApp focuses on financial inclusion of the next generation by providing UPI & card payments to everyone above 11 years old. Our flagship Spending Account, FamX, seamlessly integrates UPI and card payments, enabling users to manage, save, and learn about their finances effortlessly.

Revolutionizing Payments and FinTech

FamApp has enabled 10 million+ users to make UPI and card payments across India, removing the inconvenience of carrying cash everywhere. Users get to customise their FamX card with doodles, which lets them add a personal touch to their payments.

Trusted by leading investors

We’re proud to be supported by renowned investors like Elevation Capital, Y-Combinator, Peak XV (formerly Sequoia Capital India), Venture Highway, Global Founder’s Capital, and esteemed angels Kunal Shah and Amrish Rao.

Join Our Dynamic Team

At Fam, our people-first approach is reflected in our generous leave policies, flexible work schedules, comprehensive health benefits, and free mental health sessions. We don’t mean to brag, but we promise you’ll be surrounded by some of the most fun, talented and passionate people in the startup space.

Want to see what makes life at Fam so awesome? Check out our shenanigans at @lifeatfam 😛

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.