Job Description
We are excited to offer you this new opportunity within Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.
As part of this project and a new team, your role as a Contract Specialist with English will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs, within the digital client industry.
Responsibilities:
The chance to work for Employer of the Year 2023!
As part of this project and a new team, your role as a Contract Specialist with English will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs, within the digital client industry.
Responsibilities:
- Responsible for data integrity within existing tool portfolio
- Support with daily/weekly/monthly reporting activities.
- Supply regular regional status updates for all escalated Service Requests.
- Identify, manage and record escalation trends and collaborate with SAT Team on product defects and trends.
- Develop and implement new SharePoint based workflows or maintain exsting ones and ensure that their configuration is properly handled.
- Create and maintain technical documentation, including user manuals and guides.
- Analyze and revise existing system logic difficulties and ensure that technical knowledge of all phases of the Sharepoint application systems is maintained.
- Perform object-oriented analysis and design, and diligent testing to ensure optimal performance of all assigned systems and system modules.
- Good experience in InfoPath
- Good experience in SharePoint Designer
- Basic knowledge in Power App and Power Automate
- Excellent English Communication Skills;
- Good analytical & synthesis skills
- Rigorous and accurate working style
- Good working knowledge of MS Office (especially Excel)
- Good Customer relationship capacity
- Basic working knowledge and understanding of Enterprise Resource Planning (ERP) system
- Problem solving oriented
- Self & Professional motivation
- Self-confidence & independence in decision making
- Punctuality & Flexibility
- Team work capability
- Proactiveness
The chance to work for Employer of the Year 2023!
- Competitive salary with attractive set of social benefits:
- Private Pension Plan;
- Monthly Benefit budget;
- Medical insurance;
- Life insurance;
- Christmas bonus;
- Relocation package for candidates outside of TIMIS county;
- Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
- Personal development in a multinational working environment through nice extracurricular activities with the team;
- Professional development through a variety of training programs (hard/soft skills);
- BOOKSTER opportunities;
- Nice designed and central business office;
- Coffee and tea on the house;
- The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.