Install, maintain, and troubleshoot Dell products in a datacenter environment. Requires 4-6 years of experience in server hardware and Linux. Must be able to work on-site and occasionally different shift hours.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Job Description
Title: Datacenter Technician
Location: On-site | Childress, TX 79201
Other Locations:
- Puyallup, WA 98373
- Memphis, TN 38118
- Muskogee, OK 74434
- Ellendale, ND 58436
- Elk Grove, IL 60007
Will absorb the relocation cost for qualified candidates willing to relocate to the job site area.
Pay Rate: $43 Hourly W2
Type: Contract to Hire
Shift Timings: 8-5 / M-F - Need occasional different shift hours support and on call.
Will provide troubleshooting, repair, parts ordering, preventative maintenance, and Installation of Dell products located at the Customer Site.
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- Triage issues with direction from Dell Support
- Execute plan of action from Dell Domain Engineer/L3
- Document POA Results, logs, and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
- Reseating parts, swapping or replacing parts
- Server Testing and validation (running diagnostics, capturing, and uploading logs)
- Upgrading Firmware as needed
- Parts locker management, manage inbound and outbound parts
- Spare parts management, separate from parts locker (during CW server deployments)
- Parts return to Dell
You will be successful in this role if you have:
- High School Diploma or GED required
- May require technical certification or associate degree
- Generally, 4-6 years’ experience in area of responsibility
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Technical Ability:
- Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
- Experience with server swaps and deployments
- Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
- Experience with water cooling servers (desirable, not required)
- Familiarity with Linux
- Has built PCs
- Follows provided Plan of Action (POA) from support
- Stays current with technology (reading, company announcements, continuous learning)
- Can handle the physical demands of the job
Documentation:
- Provides real-time, detailed documentation
- Demonstrates good documentation habits
- Has experience in documentation
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