Senior Observability Engineer

Description

Keeper Security is hiring a Senior Observability Engineer to design, build, and operationalize our monitoring, alerting, and telemetry ecosystem. This role sits at the intersection of Security Operations, Network Operations, Infrastructure, and Engineering, transforming large volumes of machine-generated data into actionable operational intelligence.. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical part in advancing Keeper’s AI-driven threat detection capabilities for our Privileged Access Management (PAM) platform.

About Keeper

Keeper Security is transforming cybersecurity for organizations around the world with next-generation privileged access management. Keeper’s zero-trust and zero-knowledge cybersecurity solutions are FedRAMP and StateRAMP Authorized, FIPS 140-2 validated, as well as SOC 2 and ISO 27001 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by thousands of organizations to protect every user on every device, Keeper is the industry leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About The Job

As a Senior Observability Engineer, you will own the evolution of Keeper’s observability platform, from data ingestion and normalization to alerting strategies and operational dashboards. Your focus will be on reducing noise, improving detection quality, and enabling faster, more confident decision-making across SOC, NOC, Infrastructure, and Engineering teams. This role emphasizes outcomes over dashboards, and requires strong technical judgment, cross-functional collaboration, and the ability to design observability systems that scale with both platform growth and threat complexity.

Responsibilities

• Design, build, and maintain observability platforms using tools such as Splunk, Datadog, Rapid7, and similar ecosystems
• Ingest, normalize, and enrich diverse telemetry sources, including application telemetry, cloud and infrastructure logs, network data, and security events
• Architect alerts and dashboards that prioritize actionable signal over noise for SOC, NOC, Infrastructure, and Engineering teams
• Partner with cross-functional stakeholders to understand how data is consumed and what “actionable” means in real operational contexts
• Define and enforce telemetry standards and best practices to ensure consistency, scalability, and long-term maintainability
• Continuously improve detection and monitoring maturity by reducing alert fatigue and improving time-to-detect and time-to-respond
• Anticipate future observability needs based on platform scale, architectural changes, and evolving threat and reliability landscapes
• Automate data enrichment and operational workflows where appropriate to improve context and response efficiency
  
  

Requirements

• 6+ years of experience in observability, monitoring, SIEM, or security analytics engineering roles
• Deep hands-on experience working with platforms such as Splunk, Datadog, Rapid7, or equivalent tools
• Proven ability to onboard and manage large, diverse telemetry datasets across applications, infrastructure, networks, and security tooling
• Strong understanding of logs, metrics, traces, events, and alerting strategies
• Experience designing dashboards and alerts for operational decision-making rather than reporting
• Experience supporting or working closely with SOC, NOC, Infrastructure, and Engineering teams
• Ability to translate complex technical data into clear, actionable insight
• Strong problem-solving skills and a bias toward building scalable, maintainable systems
  
  

Preferred Qualifications

• Experience operating in cloud-native, high-scale SaaS environments
• Exposure to detection engineering, incident response, or threat analytics
• Experience with automation, data enrichment pipelines, APIs, or SOAR tooling
• Prior ownership of observability or telemetry platforms at scale
  
  

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses
  
  

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Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

• Data We Collect
  
  

Information You Provide

• Contact details, CV/resume, cover letter
• Employment history, qualifications, work eligibility
• Application responses and uploaded documents
  
  

Information We Generate

• Interview notes, assessments, communications
• Scheduling information
  
  

Information From Others

• Recruiter/referral information who submit your profile
• References (with your consent, before final offer)
• Public professional profiles
• Background verification (post offer)
  
  

Voluntary Diversity and Equal Opportunity Information

• We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
• How We Use Your Data
• Assess your application and suitability
• Manage interviews and recruitment workflow
• Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
• Comply with employment law obligations
• Legal Basis
• Legitimate Interests (recruitment management, security and integrity of the hiring process)
• Contracting steps (for progressed candidates)
• Legal and regulatory compliance obligations; explicit consent where required
• Who We Share Information With
  
  

Internal

• HR, hiring managers, interviewers*, IT support for system administration
• Note - diversity and equal opportunity data is not shared with hiring managers.
  
  

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Third Parties

Service providers who assist with:

• Applicant tracking, recruitment systems and assessment providers
• Background verification vendors (post offer)
• Recruitment agencies (where applicable)
• Tools to support communication, collaboration and to securely store your data
  
  

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

• International Transfers
  
  

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

• Security
  
  

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

• Retention
  
  

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions

• You opt into our talent database for further retention by providing consent (extended retention)
• You're hired (transfers to employee records)
• Your Rights
  
  

You have the following rights and can contact us at the email below to exercise them:

• Access, correct, or delete your data, subject to applicable law and retention requirements
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with your data protection authority
  
  

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

• Automated Decisions
  
  

Keeper does not make hiring decisions using solely automated processing.

• Contact - Candidates can send privacy questions to: privacy@keepersecurity.com