Manager - Systems Engineering

🚀 We’re Hiring: Manager – Systems Engineering

(Remote, Ontario)

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we partner with organizations to design, deliver, and operate transformative customer experiences and enterprise systems. Leveraging strategic insight, advanced technology, and a people-first culture, we help clients engage customers, modernize operations, and scale their business and operate enterprise-scale managed services with confidence.

With a global team across North America, LATAM, EMEA, and APAC, we deliver end-to-end expertise across Strategy Consulting, Enterprise Technology, Cloud Engineering, Data & AI, and QA & Test Engineering. From modernizing legacy systems and integrating complex platforms to applying AI, automation, and advanced analytics, TELUS Digital enables seamless, efficient, and digitally powered customer experiences and managed services — all supported by the scale, security, and operational excellence of our multi-billion-dollar parent company.

TELUS Digital is looking for a Manager – Systems Engineering to lead client-facing engineering delivery across North America while collaborating closely with global teams. This role is fully remote for candidates based in Ontario.

If you thrive at the intersection of delivery leadership, systems engineering, and client engagement, this is a high‑impact opportunity to shape enterprise-scale solutions.

🔍 What You’ll Do

• Lead end-to-end delivery of systems engineering, integration, modernization, and managed services programs.
• Act as the primary delivery lead for clients—running discovery workshops, solution design sessions, and executive briefings.
• Translate business needs into actionable delivery plans across global teams.
• Ensure quality, velocity, and predictable outcomes through KPI tracking, governance, and risk management.
• Identify opportunities for automation, tooling, and process improvements.
• Support sales and account teams with solutioning, estimation, and expansion opportunities.

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• Mentor engineers, analysts, and technical leads across distributed teams.

🎯 Key Outcomes

• High-quality, on-time delivery across North American and global teams.
• Strong client relationships and trusted advisor credibility.
• Measurable business and technical outcomes for clients.
• Motivated, well-supported delivery teams.
• Identification of follow-on work and contribution to account growth.

🧠 What You Bring

• 7–10 years in technology consulting or systems engineering.
• Experience with advisory, implementation, and support delivery models.
• Strong client-facing communication with managers, directors, and executives.
• Background working with global or distributed delivery teams.
• Bachelor’s degree in CS/Engineering (advanced degree a plus).

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• Technical depth in:
• Enterprise application development & integration
• Middleware, ETL, APIs
• Cloud (AWS/GCP) & DevOps practices
• AI-driven SDLC tools and automation
• Managed services operations (SLA, monitoring, incident/change/problem management)
• Cybersecurity considerations in system design

🌎 Why Join TELUS Digital

• Fully remote role (Ontario-based)
• Work with global delivery teams across NA, LATAM, EMEA, and APAC
• Opportunity to influence enterprise-scale engineering programs
• Culture of innovation, consulting mindset, and continuous improvement

📩 Interested?

Apply today or reach out directly for a confidential conversation. We’d love to connect with leaders who bring both delivery excellence and a consulting mindset.