L3 Engineer for Client Lifecycle Management System

🚀 UST is looking for the very Top Talent…and we would be delighted if you were to join our family!

More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and a presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

🔍 What are we looking for?

For our specialized team, we are looking for a L3 Engineer for the bank’s Client Lifecycle Management system, you will be the key expert for Level 3 support, ensuring consistent and accurate service delivery.

👩🏼 💻Skills

• Education/Experience: Bachelor’s in Computer Science/Engineering (or equivalent experience).
• 5–8+ years in software engineering or production support.
• .NET Expertise: ASP.NET Core, C#, REST APIs.
• SQL Expertise: Advanced T SQL, analyze complex store procedures.
• Cloud & DevOps: Experience with Git and CI/CD pipelines.
• Incident Management: Proven track record managing Sev1/Sev2 incidents, conducting RCAs, and implementing durable fixes.

🚀 Your day to day

• Escalation Ownership: Take end to end ownership of complex severity incidents including remediation.
• Root Cause Analysis: Perform deep debugging across the stack (Access apps,ASP.NET Core APIs, services, T-SQL, stored procedures).
• Fixes & Hardening: Design and implement production grade hotfixes and longer-term code changes.
• Documentation & Knowledge Transfer: Author playbooks/runbooks, support guides, and post mortems.

🗺️ Work location: Spain

⏰ Work mode: Remote 100%

🌎 Languages:

• English C1

💰 What can we offer?

✈️ 23 days of Annual Leave plus the 24th and 31st of December as discretionary days!

❤️ Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances).

🍴 `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan…)

🎓 Free access to several training platforms

🚀 Professional stability and career plans

🚶 UST also, compensates referrals from which you could benefit when you refer professionals.

🔗 The option to pick between 12 or 14 payments along the year.

🏡 Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…)

🎁 UST Club Platform discounts and gym Access discounts

📧 If you would like to know more, do not hesitate to apply and we’ll get in touch to fill you in details. UST is waiting for you!

In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.