Technical Support Engineer

Providing technical support services for all support tickets open by our customers for issues on VMC on AWS.

Responsibilities:

• Experience in providing technical support for multiple platforms . (Unix, Linux, Windows)
• Familiarity with Hypervisors (ESXi, Hyper-V, Xenserver, KVM, etc).
• Linux/Unix administration basic skills.
• Strong networking skills with a knowledge of NSX-T.
• Extensive administration and support experience with Windows server operating systems, and workstation operating systems in large enterprise environments (thousands of systems).

Qualifications:

A Bachelor Degree in Computer Science, Engineering, Mathematics, related field or equivalent experience.

Required Skills:

Exceptional communication (written and verbal, internal and external) and presentation skills.

Preferred Skills:

• Quality, out-of-the-box thinker that is open-minded, creative, intelligent, and self-confident.