Computing Systems Professional 2

What You Will Do

This position will be filled at the Computing Systems Professional 2 level.

Innovative Customer Experience (ICE) division is seeking an energetic and customer-focused Computing Systems Professional 2 for the ICE Field Services (ICE-FS) group. ICE-FS consists of approximately 95 professionals, technicians, and students. The ICE-FS group is responsible for the desktop support for computing environments at the Laboratory. The group is organized around field support groups that are focused on supporting unclassified and classified programmatic and mission support needs.

What You Need

Minimum Job Requirements:

• Support of Microsoft Windows systems, virtual desktop infrastructures (VDI), point to point and diskless architectures such as VMWare Horizon based clients in classified environments
• Develop plans for installing, configuring, hardening, and troubleshooting Microsoft Windows workstations, virtual machines and boot images
• Planning, designing, documenting and implementing solutions to support customer workstation requirements
• Resolving customer support issues and fulfilling requests through remote desktop and on-site field support
• Communicating technical information to both technical and non-technical personnel
• Mentoring and training fellow team members in basic and advanced system administration
• Practicing Information Architecture processes and standards
• Wide-ranging experience administering Windows operating systems and/or Virtual environments and related hardware
• Experience troubleshooting and resolving complex operating systems, hardware and application issues in a heterogeneous computing environment
• Extensive knowledge and experience in Active Directory infrastructure management and system configuration management methodologies and tools including scripting tools such as Windows PowerShell
• Experience with vulnerability remediation and system patching
• Monitoring and maintenance of systems
• Coordination and communication with cyber staff to ensure security compliance
• Participation in proof-of-concept efforts and technology testing
  
  

Education/Experience: Position requires a Bachelor's degree in a related field and a minimum of four years related experience, or an equivalent combination of education and experience

Desired Qualifications:

• Active DOE L or Q clearance, or equivalent, transferable clearance
• Experience securing Operating Systems using NIST and STIG cyber security frameworks
• Automating tasks using programming and scripting
• Knowledge of emerging computing technologies
• Experience mentoring IT team members in Windows system administration.
• Applicable advanced vendor certification (Microsoft, VMware, NetApp, CompTIA A+, CCNA)
  
  

Essential Job Functions (can perform with or without reasonable accommodation): Must be able to lift up to 20 lbs.

Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 Year.

Note to Applicants:

• Position may require working off-peak hours and providing "On-Call" support
• Position may require working inside of a Plutonium Facility and wearing the appropriate PPE to accomplish job tasks/assignments
• Enrollment in the Human Reliability Program (HRP) may also be required dependent on the vacancy being filled
• For full consideration, please submit a comprehensive cover letter that addresses each key requirements of the position
• While the posted salary range for each position is broad, it is highly unusual for selected applicants to be hired at the top end of the range and more common for selected candidates to grow into the full salary band over time
  
  

Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network
• Dental and vision insurance
• Free basic life and disability insurance
• Paid childbirth and parental leave
• Award-winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible schedules and time off (PTO and holidays)
• Onsite gyms and wellness programs
• Extensive relocation packages (outside a 50 mile radius)
  
  

Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

• Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
  
  

HRP: This position is subject to the requirements of the DOE Human Reliability Program as specified in 10 Code of Federal Regulation, Part 712,

• 712.11. These requirements include on going drug and alcohol testing, as well as periodic medical and psychological evaluations.
  
  

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947.