People Strategy Specialist

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.

As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

Position Summary

The People Strategy Specialist supports the effective delivery of key People Operations programs that enhance performance management, employee experience, professional development, team health, and overall organizational effectiveness at Nava. Reporting to the Head of Strategy, Analytics & Organizational Health, this role provides high-quality coordination, communications, and systems and data support across core initiatives including performance cycles, engagement and onboarding surveys, job architecture, and leadership programs.

The People Strategy Specialist responsibilities are in support of Nava’s values: Be Active Stewards, Delivery Over Dogma, Build Together, Innovation Requires New Perspectives and Progress Takes Work.

What You'll Do

• Support setup, execution, and updates to performance cycles (e.g. 90-day, annual 360 review, succession planning, promotion) in Lattice.
• Manage communication schedules, participant tracking, and system updates during review and promotion cycles.
• Serve as point of contact for professional development requests and budget tracking.
• Maintain program tracking, communications, and policy documents in Eden and Sage.
• Coordinate communications for engagement, pulse, onboarding, and exit surveys (Slack and Qualtrics) and support on logistics.
• Pull data and assist with cleaning and maintenance, distribute dashboards, and support system reminders.
• Track participation and support continuous improvement of employee experience and listening programs.
• Maintain and update documentation, including job descriptions and competency tracks.
• Monitor Workday for new role creation or changes; update supporting systems and internal documentation accordingly.
• Coordinate with hiring and People Ops teams to ensure accurate job setup and records.
• Support execution of leadership initiatives, including communications and event coordination.
• Assist with drafting internal communications and supporting team health diagnostics and action planning tools.
• Maintain documentation and tracking related to org development activities.
• Other duties as required.
  
  

Required Skills

• 3-5 yrs experience in performance management, employee experience, or related areas.
• Bachelor's degree or equivalent experience.
• Experience coordinating people programs or operations, including survey logistics, communication scheduling, or performance review processes.
• Working knowledge of data analytics, including experience with reporting, data cleaning, basic dashboard support, and light troubleshooting. Ability to interpret and work with data effectively.
• Excellent organizational skills, attention to detail, and ability to manage multiple streams of work simultaneously.
• Very strong written communication skills, including experience drafting internal client-facing resources.
• Ability to work effectively in a distributed team environment with strong collaboration and follow-through.
• Demonstrated ability to handle sensitive data with discretion and professionalism.
  
  

Desired Skills

• Experience with People systems like Workday, Lattice, Eden, and Qualtrics strongly preferred.
• Familiarity with compensation structures, competency frameworks, or job architecture.
• Comfort with project tracking tools like Jira.
• Professional services or consulting experience.
• Strong proficiency in GSuite, Slack, Zoom, and Apple computers.
  
  

Other Requirements

All roles at Nava require the following:

Legal authorization to work in the United States

Ability to meet any other requirements for government contracts for which candidates are hired

Work authorization that doesn’t require visa sponsorship, now or in the future

May be subject to a government background check or security clearance, depending on the contract

Perks working with Nava

Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs

Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost

Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge

Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO

Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus

Parental leave — paid time off for new parents, plus weekly meals delivered to your home

Wellness program — full platform offering physical, mental, & emotional health resources & support tools

Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program

Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest

401(k) match — Nava matches 4% of your salary to support your retirement savings plan

Flexible work — remote-first environment with flexibility built around your schedule and responsibilities

Home office setup — company laptop & setup assistance provided via Staples for remote work needs

Utility support — monthly reimbursement to help offset eligible home office utility expenses

Learning opportunities — internal training programs and resources to help grow your professional skills

Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs

Referral bonus — get rewarded when you refer great people who join the Nava team

Commuter benefits — pre-tax commuter programs to support in-office travel when applicable

Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Location

We have fully remote options if you reside in one of the following states:

Alabama, Arizona, California, Colorado, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin

• If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.
  
  

Stay in touch

Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community.

Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process.

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.