Technical Support Engineer for Radar, Surveillance, and Electro-Mechanical Systems

Haystack United State
Remote
This Job is No Longer Active This position is no longer accepting applications
AI Summary

Provide remote and on-site support for complex systems, diagnose and troubleshoot issues, and build strong customer relationships.

Key Highlights
Provide remote and occasional on-site support for complex radar, surveillance, and electro-mechanical systems
Diagnose, troubleshoot, repair, and debug hardware, software, networking, and wireless systems
Build strong, long-term relationships with customers
Technical Skills Required
Unix Linux MATLAB Radar/Surveillance Systems (design, operation, or maintenance)
Benefits & Perks
$70,200 - $87,800 salary range
Fully remote work
Occasional travel
Medical, dental, and vision insurance
3+ weeks vacation + floating holidays + parental leave
401(k) with immediate vesting on employer match
Tuition and student loan assistance
Wellness programs + EAP
Employee stock purchase plan
Strong career development and internal mobility

Job Description


We’re working with Saab on this opportunity.


Technical Support Engineer

USA – Fully Remote

$70,200 – $87,800


Saab is looking for a Technical Support Engineer to support customers using some of the most advanced defense, surveillance, and electro-mechanical systems in the world. If you enjoy solving complex technical problems, working directly with customers, and supporting systems that really matter, this is a great fit.


This role is fully remote with occasional travel.


What you’ll be doing

  • Provide remote and occasional on-site support for complex radar, surveillance, and electro-mechanical systems
  • Diagnose, troubleshoot, repair, and debug hardware, software, networking, and wireless systems
  • Handle escalations where first-line support can’t isolate or fix issues
  • Report product issues and bugs to engineering teams
  • Support customer installations, training, and long-term system maintenance
  • Build strong, long-term relationships with customers


What you’ll bring

  • BA/BS in engineering + 2 years experience, OR MS degree, OR 6+ years military/aerospace experience
  • Hands-on experience with radar/surveillance systems (design, operation, or maintenance)
  • Strong independent troubleshooting skills
  • Clear written and verbal communication
  • Proven track record of building trusted customer relationships


Nice to have:

  • Unix/Linux/MATLAB experience
  • Active Secret Clearance or ability to obtain one (U.S. citizenship required)


Benefits

  • Medical, dental and vision for you + dependents
  • 3+ weeks vacation + floating holidays + parental leave
  • 401(k) with immediate vesting on employer match
  • Tuition and student loan assistance
  • Wellness programs + EAP
  • Employee stock purchase plan
  • Strong career development and internal mobility


Saab builds mission-critical technology that helps protect people and communities — and they offer an environment where engineers can grow, innovate, and make a tangible impact.


Apply now via Haystack.


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