Senior Program Manager - Global eCommerce

Get To Know The Pokémon Company International

The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

Learn more online at corporate.pokemon.com and pokemon.com.



Get to know the role

• Job Title: Senior Program Manager - Global eCommerce (12-Month Fixed-Term Contract)
• Job Summary: The Senior Program Manager will play a key role in supporting and scaling the global e-commerce business for a leading entertainment brand. Based in Dublin, this individual will join an established global program management team to manage complex projects (e.g., e-commerce site expansions), drive cross-functional alignments for product launches, and ensure delivery of best-in-class digital shopping experiences for our fans. The role requires a mix of strategic leadership, hands-on project execution, and stakeholder management to guide projects from concept through launch. This role is a 12-month Fixed-Term Contract with the possibility of becoming a permanent role.
• People Manager: No
  
  

What you’ll do

• Lead multiple global e-commerce initiatives, ensuring alignment with business goals, timelines, and quality standards.
• Oversee the planning, execution, and delivery of projects spanning digital platforms, operations, and activations.
• Take ownership of ongoing projects, stepping in seamlessly to maintain continuity.
• Partner with global stakeholders across production, merchandising, marketing, logistics, customer service, and external vendors.
• Communicate project status, risks, and key milestones clearly to executive and operational stakeholders.
• Serve as the central hub for process documentation, timelines, and updates across teams.
• Manage dependencies across global markets, balancing priorities for e-commerce and physical activations.
• Lead or support RFI/RFP processes with vendors, ensuring clarity of requirements and smooth execution.
• Deliver regular reporting, feedback, and process improvement recommendations.
  
  

What you’ll bring

• 7–10 years of program or senior project management experience, preferably in retail, e-commerce, or consumer brands.
• Strong track record of driving complex, multi-stakeholder projects across geographies.
• Experience in logistics, warehousing, or supply chain management is highly desirable.
• Familiarity with technical project management, digital integrations, and e-commerce platforms.
• Excellent written and verbal communication, with the ability to influence at all levels.
• Strong analytical and critical thinking skills; comfortable navigating ambiguity.
• Proficiency with project management tools (e.g., Jira, Workfront, Asana).
• Bachelor’s degree in Program/Project Management, Operations, Retail Management, or equivalent work experience.
  
  

Success Factors

• Builds trust and alignment across diverse global teams.
• Anticipates risks, communicates clearly, and mitigates effectively.
• Champions continuous improvement and structured processes.
• Delivers consistently against deadlines without sacrificing quality.
• Embodies the brand’s values and understands the entertainment fan/customer mindset.
  
  

Base Salary Range: For this role, new hires generally start between €81,800 - €97,000 per year. The full range is €81,800 - €122,700.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

How You’ll Be Successful

• Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
• Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
• Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
• Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
• Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.
• Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.
  
  

What To Expect

• An innovative culture driven by impact, delivering meaningful outcomes.
• Company events that celebrate the spirit of Pokémon.
• Competitive cash-based compensation programs.
• 100% employer-paid healthcare premiums for you.
• Generous paid family leave.
• Employer-paid life insurance.
• Employer-paid long and short-term income protection insurance.
• US Employees: 401k Employer Matching.
• UK/IRE/MX Employees: Pension Employer Contributions.
• Fitness reimbursement.
• Commuter benefit.
• LinkedIn learning.
• Comprehensive relocation package for certain roles.
• Hybrid work environment.
  
  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at accommodationrequest_ta@pokemon.com.