Join our team as a Cybersecurity Support Engineer to monitor and respond to cybersecurity incidents, troubleshoot endpoint, network, and system-level issues, and oversee partner support teams.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
🚀 We’re Hiring – Support Engineers (Cyberdefense & Partner Oversight)
📍 Location: Romania (Remote)
💼 Openings: 3 Positions
We’re excited to reopen multiple opportunities with a leading global technology organization!
Join a skilled cybersecurity and operations team supporting enterprise clients in a remote setup.
🔐 Open Roles:
We’re hiring three Support Engineers, each focusing on one of the following specializations:
1️⃣ Microsoft Security Products – Defender for Endpoint, Sentinel, Defender for Identity, etc.
2️⃣ Network-Level Troubleshooting – Deep understanding of TCP/IP, HTTP, and related protocols.
3️⃣ Escalation & Case Management – Experience handling partner oversight and supervising outsourced teams using tools like ServiceNow, Jira, or similar.
🧠 Preferred Additional Skills:
- Knowledge of Endpoint Management Tools (SCCM, Intune, MEM)
- Familiarity with SIEM, Incident Response, and Threat Hunting
- Strong analytical and communication skills for cross-team collaboration
💡 What You’ll Do:
- Monitor and respond to cybersecurity incidents
- Troubleshoot endpoint, network, and system-level issues
- Oversee partner support teams and maintain SLA adherence
- Drive service improvement through structured escalation management
🌍 Why Join Us?
- 100% Remote (Romania-based)
- Global exposure in advanced Microsoft security ecosystems
- Collaborative, growth-focused environment
If you’re passionate about security, technology, and teamwork — we’d love to hear from you!
📧 Apply now or share cv at pragati.tyagi@pyramidci.com
#Hiring #RomaniaJobs #RemoteJobs #WorkFromHome #SupportEngineer #CyberSecurity #MicrosoftSecurity #MicrosoftDefender #MicrosoftSentinel #EndpointSecurity #EndpointManagement #SCCM #Intune #MEM #MDM #SIEM #ThreatDetection #IncidentResponse #NetworkSecurity #TCPIP #HTTP #EscalationEngineer #CaseManagement #ServiceNow #ITJobsRomania #TechJobsRomania #RemoteEurope #ITSupport #SOC #SecurityOperations #RomaniaTech #InfoSec #CyberDefense