Senior Manager, Banking Operations & Solutions

Deloitte Netherlands
Relocation
This Job is No Longer Active This position is no longer accepting applications
AI Summary

Shape the future of banking with innovative digital solutions. Lead customer discovery and validation, drive end-to-end delivery, and define product metrics. Collaborate with architects and engineers to define technical architecture.

Key Highlights
Product management experience in financial services or fintech
Domain expertise across banking products and regulatory constraints
Proven track record of major technology transformation
Strong practical knowledge of agile ways of working and modern engineering practices
Technical Skills Required
Cloud platforms APIs Microservices Event-driven architectures Agile ways of working Modern engineering practices
Benefits & Perks
Profit-sharing bonus
Continuous professional growth
Flexible working hours
26 days of paid annual leave
Good mobility scheme
Good pension scheme
Opportunity to take part in collective health insurance scheme

Job Description


Are you ready to shape the future of banking with innovative digital solutions? Get the opportunity to be at the forefront of transformations that really make a difference. At Deloitte.

What impact will you make?

As a (Senior) Manager at Banking Operations & Solutions, you are the strategic partner for banks that want to shape their digital future. You use the most leading technologies and develop creative solutions that go beyond the standard. With your fresh perspective and innovative ideas, you help banks realize their biggest transformations with an impact on society.

At Deloitte Banking Operations & Solutions, you will become part of a fast-growing and dynamic team dedicated to the most challenging digital transformation projects in the banking sector. Our team integrates deep knowledge of Banking Operating Models with expertise in products and processes, enriched by advanced cloud-based engineering. Together with the driven colleagues in the rest of Deloitte, you bridge the gap between business and technology.

Our impact in the banking sector gives you the opportunity to add value immediately. You will work with a diverse mix of national and international clients and colleagues. Our team thrives through collaboration, creativity, and a shared passion for innovation. We are a close-knit group that values open communication and mutual respect.

Deloitte offers a clear career path with plenty of opportunities for continuous development, leadership skills and advancement to leadership positions.

How do you do this?

  • Own and define the product vision, strategy and roadmap for banking products such as payments, mortgages, lending and wealth.
  • Develop and own omnichannel strategy and customer proposition design, including customer journeys, channel strategy and service design.
  • Lead customer discovery and validation (user research, hypotheses, experiments) and translate findings into clear product requirements.
  • Drive end-to-end delivery across discovery, development, go‑live and post‑launch optimization, including release planning and iterative improvements.
  • Define, track and act on product metrics; run continuous improvement cycles and surface outcomes and insights to senior stakeholders.
  • Collaborate with architects, backend engineers and front‑end/UX teams to define the target technical and client‑facing architecture.
  • Lead or contribute to legacy modernization and re‑platforming efforts.
  • Ensure product compliance with banking regulation, security, AML and privacy (GDPR) requirements.
  • Facilitate cross‑functional governance and stakeholder communications, secure senior sponsorship and align governance for decisive outcomes.
  • Scan for and evaluate innovative ideas and emerging technologies, translating them into viable propositions .
  • Coach and mentor junior staff.

What’s in it for you?

  • You’ll receive a profit-sharing bonus. On top of your fixed salary.
  • Continuous professional growth. Join our development program.
  • A work-from-home office setup allowance to make sure you have everything you need for an ergonomically designed workstation and internet allowance.
  • Work part-time (32 hours a week) or full-time (40-hours a week.)
  • Flexible working hours, you are in charge of your own calendar.
  • 26 days of paid annual leave, and the opportunity to purchase additional leave.
  • The option to exchange three national holidays for three non-national holidays.
  • A good mobility scheme: the choice of various options such as a lease car, travel by public transport, a cash option or a combination of these.
  • A laptop and iPhone. The iPhone can be for personal use.
  • A good pension scheme with a personal contribution of only 2%. For a comfortable future.
  • An opportunity to take part in our collective health insurance scheme.
  • An opportunity to benefit from tax-efficient facilities such as fitness, a bicycle scheme or the opportunity to lease a bicycle.
  • The opportunity to use 55 hours of babysitting service per calendar year, if your child is 12 years old or younger.
  • A flexible budget, which you can use to make choices in flexible benefits, for example: purchasing extra leave days or financing a bicycle plan.
  • Six weeks of fully paid birth leave for traditional households and rainbow families.

Be the true you

You enjoy challenging projects and have the skill to inspire your team to constantly get the best out of themselves. You are passionate about innovation and are not afraid to take risks to keep learning and growing.

What you will bring to this role as (Senior) Manager Banking Operations & Solutions:

  • Product management experience in financial services or fintech with ownership of product lifecycle in banking or comparable digital bank products;
  • Domain expertise across banking products, demonstrated through substantive hands‑on experience, with deep knowledge of propositions, channel dynamics, revenue models and regulatory constraints;
  • Excellent stakeholder management and influencing skills, able to secure senior sponsorship and operate across functions ;
  • Proven track record of at least one major technology transformation (re‑platforming, core migration, digital channel overhaul);
  • Strong practical knowledge of agile ways of working and modern engineering practices;
  • Hands‑on understanding of cloud platforms, APIs, microservices and event‑driven architectures;
  • Data‑literate: able to define and manage product metrics, design and analyze A/B tests and drive decisions from analytics;
  • Experience embedding security, compliance and risk controls into product design and leading cross‑functional teams with a delivery orientation.

(W)here

You share your expertise with the 2,000 colleagues of our Technology & Transformation department. Within our teams, cooperation and personal development are key. With over 7,500 people in 15 offices across the Netherlands, Deloitte is one of the largest providers of professional services. Our work areas are Audit & Assurance, Strategy, Risk & Transaction Advisory, Support, Tax & Legal, Technology & Transformation.

At Deloitte we work hybrid. This means that we combine working at the office, at the client, and at home.

Let's get down to business

We look forward to receiving your application for this position. At Deloitte, we welcome everyone who can bring quality and ambition. We'd like to know who you are.

Contact

  • Daan Beijersbergen
  • Experienced Recruiter Technology & Transformation
  • dbeijersbergen@deloitte.nl
  • +31 6 26 24 41 18

Subscribe our newsletter

New Things Will Always Update Regularly