AI Summary
Drive process improvements, deliver innovative solutions, and support critical student systems in the higher education sector. Lead initiatives, manage projects, and provide expert-level functional support for PeopleSoft Campus Solutions. Collaborate with stakeholders to design and implement solutions.
Key Highlights
Partner with stakeholders to design, develop, and implement solutions
Lead initiatives to identify process improvements and innovative uses of PeopleSoft Campus Solutions
Manage and deliver small to medium-sized IT projects
Provide expert-level functional support for PeopleSoft Campus Solutions
Investigate and resolve production problems
Maintain the performance and integrity of student systems
Engage proactively with business users to gather requirements
Build strong collaborative relationships with technical teams and business analysts
Technical Skills Required
Benefits & Perks
Salary range: $145,000 – $155,000 + 17% superannuation
Flexible work arrangements available
Relocation within Australia or NZ may be considered for candidates with the right experience
Job Description
We are seeking an experienced Senior Functional Consultant with deep expertise in PeopleSoft Campus Solutions and proven experience in the higher education sector. This role will play a lead part in driving process improvements, delivering innovative solutions, and supporting critical student systems that underpin the student lifecycle.
Key Responsibilities
- Partner with stakeholders to design, develop, and implement solutions that meet complex business needs
- Lead initiatives to identify process improvements and innovative uses of PeopleSoft Campus Solutions and related student systems
- Manage and deliver small to medium-sized IT projects, ensuring scope, risk, testing, and stakeholder engagement are well coordinated
- Provide expert-level functional support for PeopleSoft Campus Solutions (including student information management, enrolments, results, applications, and progression), resolving complex issues and ensuring system performance
- Investigate and resolve production problems, specify solutions, and oversee system testing, including user acceptance testing and sign-off
- Ensure systems are configured to meet user needs, align with delivered functionality, and leverage new technology enhancements
- Maintain the performance and integrity of student systems to provide accurate and efficient outputs to stakeholders
- Engage proactively with business users to gather requirements, assess processes, and design fit-for-purpose solutions
- Build strong collaborative relationships with technical teams, business analysts, developers, and student services teams
- Contribute to the development of team standards, practices, and knowledge sharing
- Mentor junior staff, supporting the growth of technical and functional capability within the team
- Keep abreast of emerging technologies in higher education and assess their application in student system transformation projects
- Ensure adherence to data governance, security requirements, and organisational policies
- Tertiary qualifications in a relevant discipline, or equivalent experience in IT and student systems
- Minimum of 5 years’ functional experience
- Essential PeopleSoft Campus Solutions in a business analyst, functional consultant, or systems support capacity within higher education
- Proven knowledge of application development methodologies (Agile, Waterfall, Lean, Rapid Development)
- Strong business analysis capability (e.g. Use Case Analysis, UML)
- Advanced skills using MS Office, Visio, and project management tools such as MS Project
- Excellent consultation, influencing, and negotiation skills with the ability to engage diverse stakeholders
- Strong analytical and problem-solving skills, with initiative and flexibility in developing robust solutions
- Outstanding communication skills, written and verbal, with the ability to foster effective relationships across IT and business teams
- Experience mentoring or coaching more junior staff is highly desirable
- Awareness of health, safety, and governance responsibilities within a large, complex organisation
- Salary range: $145,000 – $155,000 + 17% superannuation
- Flexible work arrangements available; may be considered relocation within Australia or NZ for candidates with the right higher education and PeopleSoft Campus Solutions experience
- Role involves a balance of business-as-usual (system maintenance, patching) and project work (system modernisation, process improvements, student lifecycle transformation)
- Upcoming initiatives include modernisation projects, scholarship management improvements, identity and access management, and academic calendar review