Junior Network Engineer

Junior Network Engineer (MSP)

Location: Remote (Must work U.S. Eastern Standard Time)

Employment Type: Full-time

About the Role

We are seeking a motivated Junior Network Engineer to join our U.S.-based Managed Service Provider (MSP) team. This is a fully remote position, supporting clients across a variety of industries. The ideal candidate is technically strong, highly organized, and excels at network documentation. You will gain hands-on experience with a range of networking and security technologies, including Fortinet, Sophos, and other enterprise-grade solutions, while contributing to high-quality client solutions.

Key Responsibilities

• Configure, monitor, and troubleshoot network infrastructure for clients, including switches, routers, firewalls, and wireless devices.
• Assist with network security implementations and routine maintenance.
• Maintain accurate and detailed documentation for all client networks, configurations, and procedures.
• Support senior engineers in escalations and projects as needed.
• Participate in client communications and provide technical guidance as required.
• Stay up-to-date with the latest networking and security technologies, including Fortinet, Sophos, and similar solutions.

Qualifications

• 1–3 years of experience in networking or IT support, ideally within an MSP environment.
• Strong understanding of network protocols, routing, switching, VPNs, firewalls, and security best practices.
• Hands-on experience with networking and security technologies such as Fortinet, Sophos, or similar.
• Experience with network monitoring tools and documentation standards.
• Exceptional organizational skills and attention to detail.
• Ability to work independently in a remote, U.S. Eastern Standard Time schedule.
• Strong written and verbal communication skills.
• Relevant certifications (CCNA, CompTIA Network+/Security+, or equivalent) are a plus.

What We Offer

• Competitive salary
• Fully remote work with flexible scheduling within EST
• Opportunities for professional growth and certifications
• Collaborative, supportive team culture