IT Support Coordinator

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Position: Junior IT Coordinator (Part-Time, Contract)

Location: Onsite - Bellflower, CA

Pay: $20.00/hour

Duration: 3-6 months

Schedule: Up to 24 hours/week (typically Monday, Wednesday, Friday, 8:00 AM - 5:00 PM)

About The Role

We're looking for a proactive and detail-oriented Junior IT Coordinator to join our team on a part-time contract basis. In this role, you'll work closely with our IT Director and Technology Team to support daily operations, maintain systems documentation, and assist with compliance-related projects. This is a great opportunity for someone early in their IT career to gain hands-on experience in technical support, Industrial IoT, and Department of Defense (DoD) compliance frameworks such as CMMC, DFARS, NIST, and NNPI (NOFORN).

If you're eager to learn, organized, and excited about working in a regulated manufacturing environment, we'd love to hear from you.

Key Responsibilities

• Provide first-level IT support (e.g., password resets, Microsoft Office troubleshooting, desktop setup, printer configuration).
• Assist with IT asset tracking, including documenting equipment moves, updates, and inventory.
• Help maintain and audit compliance documentation related to CMMC, DFARS, and NNPI.
• Keep IT documentation up to date-change logs, configurations, workflows, and compliance records.
• Research and suggest new technologies or process improvements, especially in Industrial IoT and edge computing.
• Follow established IT procedures for maintenance, documentation, and change management.
• Support project tracking and reporting by organizing data and updating systems.
• Collaborate with internal teams, vendors, auditors, and regulatory bodies to ensure compliance.
• Escalate complex technical issues to senior IT staff or external support when needed.
  
  

Qualifications

• Minimum 6 months of experience in IT support, help desk, or internship roles (experience in manufacturing or engineering environments is a plus).
• Familiarity with Microsoft Windows 10/11 and Office 365.
• Basic understanding of networking concepts (LAN, WAN, DNS, DHCP, Wi-Fi).
• Proficiency in Microsoft Office (Outlook, Word, Excel) and documentation tools.
• Strong attention to detail and organizational skills.
• Clear written and verbal communication abilities.
• Interest in learning about IT compliance and cybersecurity frameworks.
• Ability to lift up to 25 lbs and remain seated or standing for extended periods.
• Must be available to work onsite in Bellflower, CA (occasional travel to Long Beach may be required).
  
  

Sample Projects You May Support

• CMMC Certification Prep: Assist with gathering documentation and reviewing processes to support cybersecurity compliance.
• Office Moves & Infrastructure Setup: Help with workstation relocation, cable management, hardware setup, and software installation.
• IT Asset Disposal: Support secure recycling and documentation of retired equipment in line with company and regulatory standards.
  
  

What We're Looking For

• A curious, resourceful problem-solver with a growth mindset.
• Comfortable working in a dynamic manufacturing environment.
• Professional, discreet, and committed to teamwork and compliance.
  
  

What You'll Gain

• Exposure to DoD IT governance and compliance frameworks.
• Hands-on experience with Industrial IoT and IT infrastructure.
• Mentorship from experienced IT leaders.
• Opportunities to build technical, documentation, and project coordination skills in a regulated industry.
  
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.