Job Description
THIS IS NOT REMOTE FROM SPAIN. IT IS ONSITE IN GREECE.
THERE IS NO PERMANENT ACCOMMODATION PROVIDED.
Location: Athens, Greece.
Work Model: On-site
Required Languages: Spanish + English
Gross Salary: 1.045 € + productivity bonuses.
About the Role:
We are hiring a Spanish-speaking Customer Service Representative to support an international brand in Athens, Greece! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.
Responsibilities:
1. Provide high-quality customer service to Spanish-speaking clients via phone, email, and chat.
2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.
Requirements:
1. Fluency in Spanish and English.
2. Customer-focused with a positive, empathetic, and professional attitude.
3. Basic computer literacy and comfort with CRM systems or support tools.
Benefits:
1. Competitive monthly salary + 2 extra months of salary per year.
2. Relocation package (including fight expenses within EU, 2 weeks hotel accommodation and assistance in finding accommodation).
2. Health coverage and various employee benefits.
3. Comprehensive training provided by certified trainers.
4. Opportunities for professional development and career advancement.
5. Special events and corporate social responsibility initiatives.
6. Free online Greek language courses.