Job Description
Job Summary (List Format): Site Reliability Engineer (Automation & Scheduling)
- Take ownership of and automate complex enterprise job scheduling workflows, primarily using PowerShell, Python, or Bash scripting.
- Manage and maintain over 2,000 scheduled jobs, improving efficiency and reducing manual intervention through automation.
- Enhance system monitoring, alerting, and observability to proactively detect and resolve issues, ensuring high system availability.
- Lead root cause analysis and implement preventative measures for job failures and outages.
- Prototype and test automation/orchestration tools and agent-based or RPA solutions to reduce operational toil.
- Collaborate with IT teams to optimize system capacity, increase resiliency, and modernize scheduling practices.
- Support and administer data platform services (Power BI Gateway, automated data refresh pipelines) focusing on reliability and operational efficiency.
- Troubleshoot data refresh failures and optimize refresh cycles; leverage automation for evolving Microsoft Fabric components.
- Document job dependencies, workflows, and operational runbooks; ensure job metadata and support documentation are current.
- Partner with application owners and infrastructure teams to align job scheduling with business needs.
- Utilize tools such as ServiceNow, LeanIX, Jira, and Asana for workflow and documentation management.
- Continuously seek ways to simplify, improve, and modernize operational processes.
- Communicate technical findings clearly and translate into actionable plans.
- Work fully remote during CST hours; open to candidates in tier 2/3 markets.
- 6-month contract-to-hire opportunity; GC/USC required.
- Proficiency in PowerShell, Python, Bash scripting
- Experience with AppWorx (Broadcom) or similar job scheduling systems
- Working knowledge of SQL
- Power BI administration experience
- Automation and scheduling background in Microsoft-heavy environments
- Exposure to agentic AI, RPA, or Power Automate is a plus
- Strong communication and documentation skills
- Proactive, adaptable, and curious with a strong sense of ownership
- Ability to thrive in a fast-paced, dynamic environment
- Bachelor’s degree in IT, Computer Science, or related field
- 3–5 years’ experience in systems engineering, SRE, or automation operations
- ITSM/ITIL process knowledge preferred; ServiceNow experience a plus
- Comprehensive health, dental, vision, disability, and life insurance
- 401(k) with match, Roth IRA, HSA/FSA options
- Wellness and advocacy programs, tuition reimbursement, technology stipend
- Flexible/remote work options, volunteer time off, and various discount programs