AI Product Manager

Position: AI Product Manager

Location: Remote - with flexibility for hybrid/remote collaboration in Vietnam. Prefer candidate who live in Da Nang city or someone willing for relocation if required

Domain: AI-Powered Visa & Travel Platform

Employment type: Contractor

Salary range: USD 3,000 - 4,000 (self-managed tax and other legal obligations)

Contact: thuypham@dtalent.vn

About 

Our client is a next-generation visa and travel orchestration platform powered by AI and automation. Our solution serves travelers, agents, suppliers, and administrators, integrating multilingual and multi-currency support, complex application flows, OCR-based document management, dashboard tracking, and real-time notifications.  

We are seeking a world-class AI Product Manager to join our leadership team and own the end-to-end product strategy and delivery of AI-driven features for this transformative project. 

Role Overview 

As an AI Product Manager, you will define and execute the product roadmap for building an end-to-end government-ready solution, with a strong focus on AI-powered automation, compliance, and user experience. You will work at the intersection of government stakeholders, our client’s stakeholders, engineering, design, and operations, ensuring the delivery of a secure, scalable, and citizen-centric platform. 

You will bring a visionary yet hands-on approach, balancing strategic alignment with the governments and practical delivery with our engineering teams.

Key Responsibilities 

• Strategic Product Ownership 

-Define and own the AI product roadmap for the government's visa & travel transformation project 

-Align product vision with government requirements, partner requirements, requirements, compliance regulations, and long-term strategy 

-Translate high-level objectives into clear, prioritized product features and deliverables 

• AI & Automation Leadership 

-Drive design and integration of AI-powered modules (OCR document processing, KYC automation, fraud detection, personalization, and real-time decisioning) 

-Identify opportunities to leverage AI agents across traveler, agent, supplier, and admin portals to improve speed, accuracy, and efficiency 

-Ensure AI models are responsible, explainable, and compliant with government data policies 

• Stakeholder Engagement 

-Act as the primary product liaison with the government officials and agencies 

-Conduct workshops, bootcamps, and demonstrations to secure alignment and 

adoption 

-Translate stakeholder feedback into actionable product improvements 

• Execution & Delivery 
• Work closely with engineering (backend, frontend, and AI/ML), QA, and DevOps teams to ensure on-time, high-quality delivery 
• Use agile and waterfall methodologies to manage product sprints, backlog, and feature prioritization 
• Define and track KPIs (e.g., visa processing speed, error reduction, user satisfaction) 
• Send product updates to internal stakeholders and external stakeholders 
• Manage 0 to 1 product lifecycle and be able to work with Marketing teams 
• Align and report to stakeholders 
• Ensure product backlog, sprints, and deliverables are met for the internal and external stakeholders 
• Market & Innovation 

-Benchmark against global e-visa and travel platforms to ensure best-in-class positioning 

-Identify new AI-driven opportunities to expand platform beyond visas into government services, compliance, and citizen experience 

-Figure out and benchmark different required software/tools for a government-level product 

Key Requirements 

• Fluent in English
• Proven Track Record: 7–10+ years in product management, with at least 3 years in AI/ML-driven platforms, preferably in travel, government services, fintech, or compliance-heavy industries 
• Hands-on experience with product-related software/tools like Jira, Confluence, Notion, etc 
• Hands-on experience with the design thinking process and defining user personas  
• Experience in creating a Product Charter, OKRs, MRD, Sprints Planning, Business Case/Product Proposal 
• Experience with creating user manuals 
• Show experience working with the Marketing team for GTM 
• AI & Data Expertise: Strong understanding of OCR, NLP, machine learning models, and intelligent automation workflows. Ability to translate AI capabilities into user value 
• Government/Enterprise Experience: Experience delivering large-scale digital transformation projects with government or enterprise stakeholders 
• Technical Acumen: Solid understanding of modern stacks (e.g., Next.js, Nest.js, MongoDB, Azure, AWS services) and ability to colaborate effectively with technical teams 
• Leadership & Influence: Exceptional stakeholder management, communication, and cross-cultural collaboration skills. 
• User-Centric Mindset: Deep commitment to UX, accessibility, and inclusivity for diverse users across languages and geographies 
• You have vibe coding experience

Work Model & Location

• The role is mainly remote, but the candidate should be available to travel to Da Nang when required for a hybrid setup.
• Working hours: 9:00 AM – 5:00 PM (may vary slightly, following Vietnam/Singapore business hours).

Interview Process: 

• 2–3 rounds in total.
• Candidates may be asked to complete a short assignment during the process.