Job Description
You fix things before they break. You make tech work — smoothly, securely, and smartly.
🏢 About UsWe’re a fast-moving, globally distributed company in the [insert your industry — e.g., digital services, fintech, e-commerce] space. With a Swiss HQ and a remote-first culture, we depend on solid systems and sharp IT support to keep our people productive and our data safe — and that’s where you come in.
🛠️ What You’ll Be DoingAs our IT Specialist, you’ll be the go-to expert for all things infrastructure, systems, and support. Whether onboarding a new teammate, hardening security, or troubleshooting a network issue, you’ll help keep our tech stack clean, compliant, and stress-free.
Responsibilities include:
- 🧩 Manage user accounts, devices, and access across platforms (Google Workspace, Microsoft 365, etc.)
- 🖥️ Provide remote IT support for hardware, software, VPN, and connectivity issues
- 🔐 Monitor and maintain security best practices, backups, and compliance standards
- 🧰 Configure and maintain tools, licenses, and collaboration platforms
- 🛡️ Support audits, data protection efforts, and documentation
- 🆘 Lead the IT support queue — triage, troubleshoot, resolve
- 2–4 years of experience in an IT support or systems admin role
- Strong knowledge of operating systems (macOS, Windows), cloud platforms, and SaaS tools
- Familiarity with device management, network troubleshooting, and basic cybersecurity
- Great communication skills and the ability to explain technical stuff simply
- A “get-it-done” mindset — you solve problems before they escalate
- Swiss residency or work permit (required)
- Bonus: Experience supporting remote-first or hybrid teams
- 💻 Fully remote (from anywhere in Switzerland)
- 🕒 Flexible hours — results > rigid schedules
- 📚 Learning & certification budget (want to get your CompTIA or Azure cert? Go for it)
- 🧘 Wellness stipend and tech allowance
- ✈️ Optional team offsites — past ones have involved mountains, cheese, and wine
- 🙌 Supportive, collaborative culture where IT is seen as a strategic function, not just help desk
Send us:
- Your resume or LinkedIn
- A quick note about a tricky IT issue you solved and how
- Bonus: Your favorite Swiss gadget or tech innovation (we’ll go first: Velcro 😎)