Medical Front Desk Admin Manager / Medical Office Receptionist [M-ACLC-M]

⏰ Work Hours: 9:00 AM – 5:00 PM PST

📅 Days: Monday to Friday

💰 Rate: $5 - $6/hour (depending on experience)

About the Company

We are a holistic primary care clinic based in Southern Oregon, providing compassionate and high-quality care to individuals and families. Our approach is integrative, patient-centered, and designed to support long-term health and wellness for men, women, and children.

We are seeking a Remote Front Desk Admin Manager who brings strong medical scribing experience, a detail-oriented mindset, and a passion for supporting providers behind the scenes.

Primary Duties:

• Act as a medical scribe during virtual consultations, documenting patient-provider interactions in real time using NextGen EHR.
• Draft clinical notes, update charts, and manage follow-up documentation.
• Communicate with patients regarding test results, follow-ups, and care coordination.
• Provide administrative support to the provider to ensure smooth daily clinical operations.
• Maintain strict confidentiality and accuracy in all documentation.

Administrative & System Support:

• Process claims, verify insurance, and provide billing support.
• Manage referrals, authorizations, and patient audits.
• Coordinate appointment scheduling, reminders, and patient follow-ups.
• Maintain internal records, spreadsheets, and operational documentation.
• Help create and update Standard Operating Procedures (SOPs) and staff handbooks.
• Support onboarding and training for new front desk/admin staff.
• Be available in a virtual video room (Zoom or Google Meet) throughout your shift for real-time support and collaboration.
  

• 1+ year experience in a healthcare administrative or scribe role.
• Proficiency in NextGen EHR or similar electronic health record systems.
• Strong understanding of medical terminology and clinical workflows.
• Proven ability to document clinical interactions accurately and efficiently.
• Exceptional written and verbal communication skills.
• Organized, proactive, and able to manage multiple tasks with precision.
• Comfortable working independently in a fully remote environment.
• Experience using Microsoft Teams is a plus.
  

• Must be present in a virtual video room during the entire shift.
• Device: Reliable laptop or desktop computer.
• Internet: High-speed (minimum 10 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam required for meetings and virtual presence.
• Workspace: Quiet, professional home office setup.
• Must be available for scheduled meetings with the camera on and remain responsive during work hours.