Job Description
"Feel good in the middle of Bavaria" - in the district of Landshut, this not only applies to where you live, but also to the district as an employer. We see ourselves as a customer-oriented service provider for the more than 167,000 residents in the 35 towns, markets and municipalities in the district of Landshut.
As an employee (m/f/d) in IT Service Management, you will support your colleagues (m/f/d) in a wide range of administrative activities in Department 11 - Information and Communication Technology. You will play a decisive role in ensuring smooth processes and effective process design in Department 11.
The position is permanent and full-time.
How you can make a difference with us
If you have any questions about the position, please contact Mr. Plonka (Head of Department), Tel. 0871/408-1161.
We look forward to receiving your application by 16.03.2025 at the latest via the job portal of the Landshut District Office ( https://www.landkreis-landshut.de/landratsamt/karriere-ausbildung ).
Additional Information
Requirements for the applicant:
Advanced knowledge: IT organization, software adaptation (customizing), creation of specifications
As an employee (m/f/d) in IT Service Management, you will support your colleagues (m/f/d) in a wide range of administrative activities in Department 11 - Information and Communication Technology. You will play a decisive role in ensuring smooth processes and effective process design in Department 11.
The position is permanent and full-time.
How you can make a difference with us
- Organization and management of IT support
- Further development of IT support and identification of optimization potentials
- Participation in the definition of requirements and the procurement process
- Application of and compliance with the extended contract terms (EVB-IT)
- Procurement of IT products and services
- Implementation of service asset and configuration management as well as coordination and administration of software solutions
- Administration and monitoring of identity and access management
- Coordination of requests and changes to hardware and software in the supervised area
- Successfully completed vocational training in the IT sector (e.g. IT business administrator (m/f/d), IT system administrator (m/f/d), IT systems electronics technician (m/f/d), a degree with a focus on IT or comparable qualifications acquired in practice in the IT environment
- Several years of professional experience in a similar position is desirable
- Sound knowledge in the areas of IT asset management, support coordination and identity management
- Strong communication and teamwork skills
- analytical thinking and problem-solving skills
- A planned, structured and proactive way of working
- ITIL certification is desirable
- a meaningful job in the public sector and a crisis-proof, regional and future-oriented workplace
- A permanent, full-time position
- performance-related pay in accordance with the collective agreement for the public service in pay group 9a TVöD (depending on fulfillment of personal requirements)
- Optimal work-life balance thanks to flexible leave and working time arrangements
- an allowance of 55% for the Germany ticket
- Other benefits such as employee discounts, company health management, free parking, staff canteen and much more
- Modern workstations in the new district administration office in Essenbach (relocation planned for the 3rd quarter of 2025)
If you have any questions about the position, please contact Mr. Plonka (Head of Department), Tel. 0871/408-1161.
We look forward to receiving your application by 16.03.2025 at the latest via the job portal of the Landshut District Office ( https://www.landkreis-landshut.de/landratsamt/karriere-ausbildung ).
Additional Information
Requirements for the applicant:
Advanced knowledge: IT organization, software adaptation (customizing), creation of specifications