Job Description
Your aspirations are our priority.
Embark on a fulfilling career journey with DB Schenker GBS Bucharest today!
As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development.
At DB Schenker GBS Bucharest, your success is what matters to us.
The Automation Business Analyst is responsible to act as a process manager, collaborating with business units to identify automation opportunities, enhance workflows, and implement scalable solutions. The ideal candidate will have a strong background in data analytics, process automation, and programming, with excellent communication skills to bridge the gap between business needs and technical execution.
Responsibilities:
Process Identification & Management:
- Act as a process manager for the business unit (BU), ensuring alignment between business needs and automation initiatives.
Automation Strategy & Execution:
- Identify repetitive and inefficient business processes that can be automated.
- Devise automation proposals, outlining the end-to-end automation approach, feasibility, and expected business impact.
- Implement automation solutions, either directly or in collaboration with IT and business partners.
- Address and resolve dependencies that may hinder the successful deployment of automation.
Process Optimization:
- Continuously evaluate and improve automated workflows to enhance efficiency and scalability.
Solution Development & Support:
- Provide on-the-spot solutions to business challenges by leveraging automation tools, data analytics, and process improvements.
Business & Stakeholder Engagement:
- Collaborate with business experts from the Land department and other stakeholders to translate business requirements into technical solutions. Act as a bridge between IT and business teams to ensure smooth automation implementation.
Technical Documentation & Implementation:
- Develop and maintain detailed technical documentation for automation workflows, dependencies, and process improvements.
Risk Management & Troubleshooting:
- Proactively identify risks, troubleshoot automation failures and ensure that automated processes function seamlessly.
Qualifications:
- 2-3 years’ experience in BPO/SSC environment with at least 2 years’ experience in customer services role.
- Bachelor’s degree in Logistics, IT or a related field OR equivalent work experience in a similar role.
- Proven experience in business process automation, data analytics, and IT-business collaboration.
- Power BI (DAX Programming Language): Minimum 3 years of experience in
- building complex reports and dashboards using DAX.
- SQL: 1-3 years of experience in writing and optimizing SQL queries.
- Big Data Analytics: Experience (1-3 years) in handling and analyzing large datasets.
- Power Automate: 3 years of experience automating workflows and integrating
- business applications.
- Power Query: 3 years of experience in data transformation and automation.
- VBA (Visual Basic for Applications): 3 years of experience in automating tasks and enhancing Excel-based workflows.
- Python Programming: 6 months to 3 years of experience in scripting and automation.
- Excellent communication skills to effectively liaise between business teams and IT developers.
Ability to work both independently and collaboratively across multiple teams and departments.
Strong problem-solving skills with the ability to assess, design, and implement automation solution.
- Flexibility to react quickly and effectively on changing requirements and opportunities; ability to deliver against deadlines and to perform against multiple priorities and detailed tasks.
- Advanced in MS Office - Excel, Word, Outlook, Databases, etc.)
- Initiative spirit for continuous improvement of the processes, quality and efficiency.
- Internal motivation, enthusiasm, attention to detail, focus on delivering results.
- Excellent presentation skills.
- Excellent communication skills (written and verbal), on direct and/or virtual collaboration with team members or business partners. Advanced spoken and written English (academic qualification preferred)
Join us and discover what matters to you:
Attractive Compensation Package
- Annual performance-based bonus
- Meal tickets, Cultural vouchers
- Rewards & Recognition Program, Referral and Relocation bonuses
- Christmas and Easter bonuses
- Recognition of colleague improvement ideas (Ideas4SGBS)
Health & Well-being:
- Hybrid or remote work options (location-dependent)
- Private medical subscription with family discounts (children, spouse/ life partner)
- 4 short days per year (Leave Office Very Early)
- Birthday day off
- Extra vacation days based on seniority
- Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)
- Volunteering opportunities within the organization
Personal & Professional Development:
- Mentoring program with access to Schenker Worldwide network
- E-Learning platform for continuous learning
- Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.