Job Description
🌟 Join a Revolution in Healthcare Technology!
We’re hiring a Technical Support Engineer (Tier 2/3) to empower healthcare providers with cutting-edge diagnostic solutions. If you're ready to solve complex problems and make a real difference in patients' lives, this is your opportunity.
🌍 Why Us?
We’re a hyper-growth SaaS company revolutionizing diagnostic labs with the first cloud-based platform in our space. Trusted by leading providers, we improve efficiency, reduce costs, and deliver life-changing results faster.
🚀 What’s in It for You?
- Impactful Work: Your efforts will directly improve patient outcomes.
- Competitive Pay: Earn up to €85,000 based on experience.
- Remote Flexibility: Work from anywhere in Europe with occasional travel.
- Growth Paths: Progress into senior technical, product, or implementation roles.
- Learning Opportunities: Gain certifications and hands-on experience with tools like Azure, Zendesk, and SQL.
💼 What You’ll Do
- Troubleshoot and resolve critical software issues for enterprise healthcare clients.
- Use SQL and other tools to analyse data and ensure system reliability.
- Partner with development teams to address escalations.
- Become a trusted expert in our innovative SaaS solutions.
✅ What You Bring
- Advanced SQL expertise and technical troubleshooting skills.
- Experience in technical customer support, ideally for mission-critical software.
- Strong English communication and client service skills.
- A self-starter mindset and the drive to excel in fast-paced environments.
🌟 Why Now?
With our innovative platform leading the market, now’s the perfect time to join a company transforming healthcare. Help shape the future of diagnostics while building your career.
📍 Where You Need to Be
Applicants must live in Europe and have 3+ years in a technical, client-facing role.
Ready to make an impact? Apply now and help us redefine healthcare! 🚀