IT Support Specialist Salesforce

Capitole is one of the best IT consulting companies and the place you want to be. Why?

🤝 People in the center. We believe in a different model, more human, with the employee in the center of our company

👨‍💻 Interesting projects. Cutting-edge technologies. Agile methologies

😁 Happiness and low turnover rate

🎓 €1200 per year training budget

⌚ Flexible working hours

🌏 More than 900 skilled professionals, from more than 27 nationalities

🎯 Tailored career path

📆 Monthly follow-ups. 360º continuous evaluation

🩺 Private health insurance

💰 Flexible retribution program

🦾 Andjoy (Gympass)

📄 Processing of the work permit for you to come to Spain with your family

📢 Technological communities

🥳 Lots of amazing events

We are looking for a IT Support Specialist Salesforce to join our team. This is your opportunity to work with a globally renowned client in the automotive sector, addressing high-impact technological challenges while advancing your career.

What will you gain by joining this project?

• Tackle technological challenges: You will diagnose and resolve IT issues efficiently, prioritizing the most critical ones to ensure operational continuity.
• Strategic contribution: Identify patterns, risks, and opportunities for improvement in supported applications, playing a key role in system evolution.
• Global collaboration: Work alongside cross-functional teams and stakeholders, enhancing your communication and teamwork skills in a dynamic environment.
• Direct impact: Participate in optimizing support processes, focusing on improving response times and customer satisfaction.
• Professional growth: Share knowledge and train colleagues to build a strong, technically adept team prepared for future challenges.

Education and experience requirements

• Minimum of 2 years of experience in IT consulting or technical support roles.
• Hands-on experience with APIs, microservices, and cloud environments.
• Strong analytical skills and a problem-solving approach.
• Excellent written and verbal communication skills.
• Ability to build effective working relationships with multicultural teams and diverse technical backgrounds.
• Adaptability and agility to work in dynamic and changing environments.
• Focused on continuous learning and professional development.
• Ability to work independently and as part of a team.

Technical requirements

• Experience in building and operating IT services.
• Advanced knowledge of Salesforce (mandatory):
• Customization and programming in Salesforce.
• Incident resolution and support (L2/L3).
• Familiarity with databases such as Oracle SQL and PostgreSQL.
• Desired experience with APIs, microservices, and DevOps tools such as Docker, Kubernetes, and Jenkins.
• Knowledge of cloud IT architectures and services.
• Familiarity with tools such as ServiceNow, Jira, Confluence, or similar.
• Proficiency in Microsoft Office tools: Word, Excel, PowerPoint, and SharePoint.
• AWS certifications or knowledge (preferred).
• Experience or knowledge in automotive sales processes and/or accounting (valued).

Modality: full-remote.

Schedule: Flexible, Friday intensive.

English: C1.

Who we are 👇

Capitole Consulting

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The employee will adhere to information security policies:

-Will have access to confidential information related to Capitole and the project they are working on.

-Must comply with the security policies and internal policies of the company and the client.

-Must sign an NDA.