Job Description
Madisons recruitment are searching for an IT Support Technician based in Hertfordshire
Key Responsibilities
Support Technician:
Key Responsibilities
Support Technician:
- Delivering technical support via phone, email, and end-users, distributors, and internal teams.
- Assisting with pre-sale product selection and specifications.
- Handling post-sale inquiries, including installation, setup, and troubleshooting.
- Collaborating with suppliers and QA teams to address technical equipment challenges.
- Providing technical guidance to the Marketing department for content creation.
- Enthusiastic and resilient, with a solution-oriented mindset.
- Constantly seeking process improvements and suggesting new initiatives.
- Dedicated team player with the ability to work independently and take initiative.
- Hands-on approach and willingness to engage in practical tasks as required.
- Adaptable and eager to learn new skills.
- Previous experience in a technical support role is advantageous.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint). Benefits:
- Competitive salary
- Comprehensive benefits package
- Fully remote working If you are interested in hearing more about the client currently recruiting, please contact our office (phone number removed) or contact
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