Senior Intelligent Automation Engineer

Role: Intelligent Automation Engineer

Type: 8+ Months

Location: 100% Remote, Canada

POSITION GENERAL DUTIES AND TASKS -

Key Responsibilities:

• Lead the Design, develop, and deploy end-to-end UiPath and Microsoft Power Automate solutions across insurance operations.

• Develop and maintain intelligent automation frameworks, including multi-agent models and orchestrated bot ecosystems.

• Build Agentic AI workflows capable of autonomous decision-making in underwriting, claims adjudication, and policy processing.

• Collaborate with business stakeholders to understand current processes, identify automation opportunities, and perform feasibility assessments.

• Gather, analyze, and document business and functional requirements for automation initiatives.

• Translate business requirements into technical solution designs and implementation plans.

• Ensure automation solutions are scalable, secure, and aligned with organizational standards and best practices.

• Integrate LLMs (OpenAI/Azure OpenAI) into RPA solutions for:

o Claims document summarization

o Policy document interpretation

o Risk assessment support

o Customer communication automation

• Implement Intelligent Document Processing (IDP) for FNOL, claims forms, medical reports, KYC, policy applications, and invoices.

• Develop automation for core insurance systems (eg., Guidewire, Duck Creek, Majesco, etc.) is a plus.

• Ensure compliance with insurance regulations (e.g., HIPAA, GDPR, NAIC, IRDAI, FCA depending on geography).

• Build scalable REFramework-based bots with strong exception handling and audit trails.

• Provide technical leadership and mentoring to junior developers or automation team members.

Required Qualifications:

• 7+ years of hands-on experience in UiPath development.

• Experience in multi-agent automation modeling, orchestration, and maintenance.

• Experience working in enterprise automation programs or Centers of Excellence (CoE).

• Knowledge of intelligent document processing, AI/ML integrations, or attended/unattended automation models.

• Strong expertise in:

o UiPath Studio, Orchestrator, AI Center

o Document Understanding

o API integrations

o Power Platform

• Proven experience in Insurance domain processes (Claims, Underwriting, Policy Admin).

• Experience integrating Generative AI / LLMs into enterprise workflows.

• Knowledge on integrating the Machine Learning is a plus

• Knowledge of insurance core platforms (Guidewire, Duck Creek, etc.).

• Strong understanding of secure data handling in regulated environments.

• UiPath Advanced Developer Certification (preferred).

• Microsoft Certifications (on Power Platform or AI) are preferred.

Agentic Capabilities:

• Ability to combine RPA + AI for semi-autonomous and fully autonomous insurance workflows.

Nice to have:

• Experience with insurance data standards (ACORD).

• Knowledge of predictive analytics and actuarial data integration.

• Exposure to Azure/AWS cloud environments.

• Experience in process mining for insurance operations.

• DevOps and CI/CD for RPA lifecycle management.