Senior Campaign Operations Manager

Lensa • United State
Remote
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AI Summary

Manage digital marketing solutions for a financial services client. Develop, execute, and support campaigns. Collaborate with cross-functional teams.

Key Highlights
Manage digital marketing solutions
Develop and execute campaigns
Collaborate with cross-functional teams
Key Responsibilities
Gather and document client requirements
Translate complex client requirements
Ensure campaign and project delivery
Offer marketing advice and suggestions
Monitor campaign delivery
Facilitate status calls
Research and escalate technical issues
Build and maintain testing strategies
Own scoping and implementation of new channel startups
Technical Skills Required
Database structure Campaign management tools SharePoint MS Office tools Real-time API integrations Architecture Functionality Credit bureau and consumer credit-based industry data Audience management Targeted audience eligibility creation
Benefits & Perks
Remote work
No relocation package
No visa sponsorship

Job Description


Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Acxiom. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

The Senior Campaign Operations Manager candidate will manage the development, execution, and support of digital marketing solutions for an Acxiom financial services client. The SRCOM is responsible for the daily operation and functionality of digital platform capabilities and services that deliver various digital solutions, such as prequalified and prescreened card and lending product offers. The SRCOM is the primary daily client contact as it pertains to the delivery of those solutions and manages the timelines and deliverables across internal cross-functional teams. This includes working closely with clients in the marketing, risk policy, compliance, operations, analytics, and technology organizations to execute projects successfully.

  • This role can be located almost anywhere in the U.S. We are unable to offer relocation or sponsorship for this role.

What You Will Do

  • Gather, document, and translate complex client requirements between clients and vendors to execute on digital marketing solutions and campaigns
  • Ensure that campaigns and projects are effectively planned, managed, and monitored. Includes status updates, blockers/risks, and initiative status
  • Offer marketing advice and suggestions on campaigns and services to channel partners and product owners
  • Ensure that delivery of solutions and campaigns are within requirements, procedures, regulations, and agreed upon service levels
  • Monitor the day-to-day delivery of digital marketing services including real-time transaction results, direct mail & email campaigns, data exports, campaign summary reports, web lead capture, etc
  • Facilitate recurring status calls with project stakeholders
  • Research and escalate technical and platform related issues that impact the ability to deliver services to the client
  • Build, maintain, and troubleshoot testing strategies between technology teams and vendors
  • Own the scoping and implementation of new channel startups

What You Will Have

  • Bachelor’s Degree or equivalent work experience plus 5+ years of relevant experience
  • Extremely proactive, highly organized, with proven ability to manage multiple tasks
  • Ability to prioritize and focus, with strict attention to detail
  • Thorough understanding of and/or interest in digital marketing
  • Sound knowledge of database structure, campaign management tools, and SharePoint
  • Sound knowledge of MS Office tools, specifically Word, Excel, and PowerPoint
  • Experience creating, enhancing, and updating standard operating procedures and complex requirements documents
  • Developed diplomacy skills required to guide, influence and convince others, particularly stakeholders, colleagues, and external partners
  • Polished verbal, written communication and presentation skills, with both internal colleagues and external clients

What Will Set You Apart

  • Knowledge of real-time API integrations, architecture, and functionality
  • Knowledge of credit bureau and consumer credit-based industry data
  • Knowledge of audience management and targeted audience eligibility creation

#GD17

Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .

Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .

We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.

Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.

At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.

If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.

We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.

Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:

About Us (https://www.acxiom.com/about-us/)

Follow Us on Twitter

Find Us on Facebook (http://www.facebook.com/AcxiomRecruiting)

Careers Page

LinkedIn (http://www.linkedin.com/company/acxiom)

Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the Find Jobs report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .

Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .

Attention Mexico Applicants: Please see our Privacy Policy notice here (https://www.acxiom.com/wp-content/uploads/2023/07/ACXIOM_MX_AVISO_DE_PRIVACIDAD_EMPLEADOS_Privacy_Notice_Workday.pdf) .

  • Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: www.acxiom.com, www.acxiom.co.uk, and www.acxiom.de are fraudulent. Please do not engage with these sites.

If you have questions about this posting, please contact support@lensa.com

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