KM Digital Product Manager

Knowledge Management Sr. Manager-(Digital Product Manager) (Remote-PST) (Market Rate)

Business Unit: R&D Portfolio Strategy & Execution

* Senior-level Digital Product Manager with strong Knowledge Management experience, capable of owning and evolving Enterprise Knowledge Platforms within a Regulated R&D environment

* Individual will act as the Product Owner for SharePoint-based knowledge repositories supporting Clinical Trial Transformation initiatives, balancing strategic product vision with Hands-on Execution.

SKILLS:

** Digital Product Manager/Product Owner for SharePoint-based knowledge Repositories

** Independently drive Product Roadmaps, Gather and Translate Business Requirements

** Experience with Content Management Systems, Metadata, Workflows

*** Pharma, R&D, or Clinical Trial experience is strongly preferred

Duration: ~12 months (with overlap before rotation + possible 1–2 month extension depending on budget)

Location: Remote (must support Pacific Time stakeholders)

The ideal candidate is a senior-level Digital Product Manager with strong knowledge management experience, capable of owning and evolving enterprise knowledge platforms within a regulated R&D environment. This individual will act as the product owner for SharePoint-based knowledge repositories supporting clinical trial transformation initiatives, balancing strategic product vision with hands-on execution. The role requires someone who can independently drive product roadmaps, gather and translate business requirements, partner effectively with technology teams, and apply human-centered design principles. Experience with content management systems, metadata, workflows, and stakeholder engagement is essential. Pharma, R&D, or clinical trial experience is strongly preferred but may be learned by candidates who are otherwise strong in digital product management and knowledge management. This is not a project manager role; candidates must demonstrate direct product ownership and delivery experience.

The Team

Join the team behind ***’s R&D Knowledge Management (KM) engine –enabling 10,000+ scientists and clinicians find the right answers at the right time so they focus on what really matters: patients. We connect people and insights across ***’s R&D ecosystem, transforming how people learn and make decisions. Along the way, we build some of ***’s most innovative solutions - from AI-powered learning copilots to knowledge graphs.

The Role

As a KM Digital Product Manager, you’ll support the strategy, development, and optimization of digital products that help R&D teams connect to knowledge. This role owns day-to-day product execution and partners closely with SMEs, technology teams, and business stakeholders to turn business needs into intuitive, scalable knowledge solutions.

This is a one year, fully remote, contract position. Responsibilities include:

• Product strategy and roadmap: vision, requirements, priorities, ongoing health and evolution

• User and stakeholder engagement: user experience research that translates into actionable product features and UI design

• Feature definition and delivery: user stories, collaboration with technology teams to deliver, testing, etc.

• Content and knowledge architecture: define content management lifecycles, information architecture (taxonomies and metadata), governance

• AI integration: partner to pilot and operationalize AI features into KM products and workflows

• Change management and metrics: rollout, training, communication, stakeholder onboarding. Track KPIs and gather feedback for continuous improvement.

• All of the above will apply to various KM platforms, such as: knowledge repositories (e.g. SharePoint), knowledge discovery systems, knowledge graphs, delivery mechanisms, etc.

Who you are

• 5+ years hands-on experience with digital platforms and AI within a knowledge management context, including experience with SharePoint, content platforms, search, etc.

• Strong stakeholder engagement, communication, product management, and human centered design skills

• Ideally experience within a pharma R&D context

• Curious, adaptable, collaborative, self-motivated, organized, and eager to learn

• Comfortable working in a fast-paced, ambiguous environment