IT Compliance Engineer (Contractor)

IT Compliance Engineer (Contractor)

Location - Remote — fully remote role, no travel required. Work in APAC region or hours of APAC

Contract type - Contractor

Duration - 12 months

Language - English fluent

Position summary

The IT Compliance Engineer is a hands-on technical compliance reviewer responsible for triaging, reviewing and approving or rejecting incoming workstation requests and change controls. Working in a mixed on‑premises/cloud environment, this single-resource role ensures proposed changes meet organizational standards for build process, security, technical feasibility and evidence quality before work proceeds.

Role & duties

• Accountable for the technical and compliance review of incoming IT requests and change controls related to workstations.
• Responsible for approving requests that meet required standards and rejecting requests that do not, documenting required remediation.
• Maintains auditable records of reviews, decisions and evidence.

Primary responsibilities

• Triage incoming requests and change controls in ServiceNow and the organization’s custom tooling.

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• Review proposed plans for completeness and executability, including implementation steps, validation checks and rollback considerations.
• Assess technical feasibility against the existing estate, dependencies and configuration baselines.
• Verify security controls and considerations are addressed (e.g., access controls, patching, endpoint protection).
• Evaluate the quality and sufficiency of attached evidence and documentation (logs, test results, manifests, screenshots).
• Approve, reject or conditionally approve requests and record the decision and rationale in the ticketing system.
• Communicate requirements and remediation steps clearly to requestors and stakeholders.
• Maintain auditable evidence and support regulatory or audit requests.
• Identify recurring issues and provide input for updates to runbooks, checklists and submission guidance to reduce rework.

Collaboration & reporting

• Work with requestors, application owners, security teams and program stakeholders to validate plans and evidence.
• Provide clear, documented feedback to implementers when remediation or additional detail is required.
• Maintain compliance records in ServiceNow.

Required qualifications & experience

• Minimum 2 years’ experience in end-user support, desktop engineering, or similar technical support role.

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• Strong working knowledge of Windows operating systems.
• Practical experience using ServiceNow for change and incident management.
• Comfortable learning and using custom/internal tooling.
• Basic understanding of networking concepts (TCP/IP, DNS, HTTP).
• Clear written and verbal communication skills in English.
• Able to work independently as the single technical compliance resource.

Desirable (optional)

• Basic scripting (PowerShell) or exposure to endpoint management tooling.
• Experience producing technical runbooks, evidence packages or compliance artifacts.

Working conditions & logistics

• Fully remote contractor engagement.
• Standard working hours. No travel required.
• Single-resource role; will liaise with program teams and site contacts as needed.