Chief of Staff / AI Architect

Morgan Mace is delighted to be on the market for a world-class Chief of Staff / AI Architect to partner with the entire C-level leadership team and help architect one of our eCommerce client's next phase of growth. This role sits at the center of executive execution, strategic alignment, and AI-enabled systems design.

This is not a traditional Chief of Staff role — and not a standalone AI role. It is a high-impact position designed to create leverage across the C-suite by accelerating decisions, improving operating cadence, and embedding intelligent systems into how the business runs day to day.

🎯 Mission

Serve as the execution and systems backbone of the C-suite, ensuring that strategy turns into action, priorities stay aligned, and the organization operates with speed, clarity, and accountability.

The ultimate goal: enable the executive team to focus on strategy, growth, innovation, and external leverage, while the business executes through well-designed systems, rhythms, and AI-powered workflows.

🔑 Core Responsibilities

C-Suite Enablement & Chief of Staff Leadership

• Act as a strategic extension of the C-level team, supporting the CEO, CMO, CTO, and other executives as needed.
• Serve as a central execution layer across executives — aligning priorities, clarifying ownership, and reducing fragmentation.
• Prepare executive briefs, pre-reads, and decision memos that distill complex information into clear recommendations.
• Attend and support key executive and leadership meetings to drive outcomes, not just notes.
• Run agendas, capture decisions, track action items, and ensure follow-through across owners.
• Maintain executive operating rhythms, including weekly leadership meetings, priorities, and cross-functional updates.
• Identify misalignment, bottlenecks, and execution risk early — and proactively resolve them.

AI Architecture & Operational Leverage

• Design and deploy AI-enabled workflows that improve executive productivity, communication, reporting, and decision-making.
• Replace manual, repetitive, or unclear processes with automated, systemized solutions.
• Architect and maintain internal knowledge systems (e.g., Notion, dashboards, documentation) that create a single source of truth.
• Build AI-assisted summaries, reporting, and insight layers that help executives stay informed without overload.
• Continuously evaluate and test new AI, automation, and productivity tools to increase organizational leverage.
• Partner with functional leaders to embed AI into daily workflows, not as experiments but as operating infrastructure.

Strategy, Research & Cross-Functional Execution

• Research and evaluate new initiatives, tools, vendors, and partnerships.
• Deliver decision-ready analysis with clear tradeoffs, recommendations, and next steps.
• Support strategic initiatives from planning through execution, ensuring momentum and accountability.
• Track cross-functional initiatives and escalate when progress stalls or priorities drift.

🧩 Ideal Candidate Profile

• C-suite caliber operator: Comfortable operating at the executive level with confidence, judgment, and discretion.
• Systems-first thinker: Naturally sees leverage through structure, process, and automation.
• AI-native: Hands-on experience designing and deploying AI-powered workflows and tools.
• Clear communicator: Can synthesize complexity into concise, executive-ready insights.
• Relentless executor: Proactive, detail-driven, and obsessed with closing loops.
• High trust, low ego: Operates behind the scenes with professionalism and confidentiality.
• Adaptable & versatile: Effective across strategy, operations, technology, and leadership alignment.

📊 What Success Looks Like

• Executives spend the majority of their time on strategy, growth, and external leverage, not internal friction.
• Clear executive alignment on priorities, metrics, and ownership at all times.
• Faster decisions driven by strong briefs, AI summaries, and operating cadence.
• Measurable efficiency gains each quarter through automation and systems improvement.
• Leadership meetings produce outcomes — not just discussion.
• The organization becomes simpler, faster, and more scalable over time.

Why This Role Matters

This role sits at the heart of how our client operates. You will help define how the executive team works together, how decisions are made, and how AI is embedded into the company’s operating model.

You’ll gain exposure across every function, work directly with top leadership, and play a defining role in building a modern, AI-powered organization at scale.