Motor Controls Center Service Center Manager

Eaton United State
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AI Summary

Eaton is seeking a Motor Controls Center Service Center Manager to lead the business plan and strategic objectives for Motor Control Center Aftermarket and Configured to Order products. The role involves driving sales, product development, and customer service functions while working closely with the Fayetteville manufacturing operations team.

Key Highlights
Lead business plan and strategic objectives for Motor Control Center Aftermarket and Configured to Order products
Drive sales, product development, and customer service functions
Collaborate with Fayetteville manufacturing operations team
Technical Skills Required
Microsoft Excel PowerPoint Bid Manager VISTA Mentor
Benefits & Perks
Relocation assistance
Health and Welfare benefits
Retirement benefits
Paid and unpaid time away from work

Job Description


Eaton’s ES AMER ARS PDCAD division is currently seeking a Motor Controls Center Service Center Manager Fayetteville NC. This position is ONSITE Monday-Friday at our Fayetteville NC Eaton facility. Relocation assistance will be provided, if needed.

The MCC Service Center Manager will be responsible to plan, manage, and oversee the business plan and strategic objectives for Motor Control Center Aftermarket and Configured to Order (Quick Ship) MCC products. This includes driving MCC Aftermarket and CTO offer management, new product development requirements, sales volume targets, market penetration, competitive pricing levels, profitability, key product quotations, and manufacturing oversight. This position will have front-end operations responsibility including order engineering, division sales, and customer service functions while working closely with the Fayetteville manufacturing operations team to deliver a world class customer experience.

The expected annual salary range for this role is $109000 - $159000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You’ll Do

In this role:

  • Formalize the MCC Quick Ship, Configured to Order product offering and champion its growth through Eaton’s North American Sales organization.
  • Drive orders and sales of MCC Aftermarket products to meet MCC product line volume, price, and mix objectives.
  • Develop and execute marketing plans to improve product positioning, penetrate new channels, and expose competitors’ weaknesses.
  • Create marketing requirements for new Aftermarket product offerings, drive projects through new product development, channel growth strategy, and launch to market.
  • Streamline engineering processes for Aftermarket and CTO MCCs to enhance productivity and reduce lead times for customer approval drawings.
  • Analyze quotations, orders, and sales activity by channel, territory, market segment, plant, etc. to create and execute plans for growth.
  • Develop processes to effectively execute on customer specific requirements for key segments.
  • Interface with operations teams to advocate for customer requirements on order status, manufacturing lead times, and factory acceptance testing. Work with marketing communications to develop persuasive marketing collateral.
  • Facilitate MCC Aftermarket and CTO training presentations to customers, distributors, and NAS.
  • Ability to travel as necessary to effectively interface with customers and other required contacts and to manage or participate in company-related projects, activities or other job-related assignments.
  • Maintain and drive enhancements to the Bid Manager MCC Aftermarket takeoff.
  • Other duties as assigned.


Qualifications

Basic REQUIRED Qualifications:

  • Bachelor’s degree from an accredited institution
  • Minimum 5 years of experience in manufacturing or electrical industry
  • Must be willing to travel 25% domestically.
  • Must be willing to relocate to Fayetteville, NC. Relocation assistance will be provided, if needed.
  • Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STM OPT plans, F-1 to H-1B, H1-B cap registration, O-1, E-3, TN status, 1-485 job portability, etc


Preferred Qualifications

  • MBA or relevant advanced degree
  • Minimum 3 years of experience in sales/marketing
  • Technical knowledge with electrical control and distribution products
  • Direct experience with Motor Control and MCC products


Skills

Position Criteria:

  • Possess excellent interpersonal skills, strong verbal & written communication skills, and expertise in delivering presentations
  • Possess a blend of technical and commercial acumen
  • Ability to multitask and execute projects with tight deadlines
  • Ability to think and act strategically
  • Proficient with Microsoft Excel, PowerPoint, Bid Manager, VISTA, and Mentor


We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.


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