QA Manager - Digital Applications

About IEM

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Position Summary

The QA Manager – Digital Applications is responsible for leading quality assurance practices for IEM’s digital quotation and estimation platform (OptIEMize) and related software tools. This role operates within Agile/Scrum delivery teams and ensures quality is integrated throughout the software development lifecycle.

The QA Manager oversees QA execution, test automation, and release readiness while managing QA resources and partnering closely with Product Owners, Scrum Masters, Software Developers, Engineering, and Sales. The role balances people leadership, process ownership, and hands-on technical oversight to ensure reliable, accurate, and scalable digital systems supporting IEM’s LV/MV switchgear business.

Key Responsibilities

Agile QA Leadership & Management

• Lead and manage QA activities within Agile/Scrum frameworks, ensuring quality is embedded in sprint planning, backlog refinement, development, and release cycles.
• Manage and mentor QA engineers, supporting skill development, performance feedback, and workload planning.
• Partner with Product Owners to define acceptance criteria, Definition of Ready (DoR), and Definition of Done (DoD).
• Collaborate with Scrum Masters to ensure QA work is appropriately planned and balanced within sprint capacity.
• Promote shift-left testing practices and shared team ownership of quality.
  
  

Scrum Team Execution & Delivery

• Actively participate in Scrum ceremonies including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Ensure test scope, automation readiness, and quality risks are considered during sprint commitments.
• Coordinate sprint-level testing activities and support incremental delivery of shippable product increments.
• Support release readiness decisions by providing objective quality assessments and risk visibility.
  
  

Test Automation & CI/CD Support

• Oversee Cypress-based test automation, ensuring automated tests are maintainable, reliable, and aligned with business workflows.
• Support integration of automated testing within CI/CD pipelines to enable continuous testing and rapid feedback.
• Guide development and execution of automated regression, functional, and workflow-based test suites.
• Establish standards for test data, test environments, and automation best practices.
  
  

Quality Metrics & Continuous Improvement

• Track and report Agile quality metrics such as defect trends, test coverage, and release stability.
• Use sprint retrospectives and quality data to identify opportunities for process and tooling improvements.
• Continuously refine QA workflows to improve efficiency while maintaining high-quality standards.
• Contribute to ongoing improvements in Agile delivery and DevOps collaboration.
  
  

Cross-Functional & Domain Collaboration

• Work closely with Software Development, Engineering, and Applications teams to validate functional and technical accuracy of OptIEMize workflows.
• Maintain working knowledge of LV/MV switchgear systems to support meaningful test scenarios and validation of business logic.
• Support Sales and Operations by ensuring digital quotation outputs meet customer specifications and project requirements.
• Serve as a key liaison communicating quality status and risks to technical and business stakeholders.
  
  

Qualifications

Required

• Bachelor’s degree in Engineering, Computer Science, or a related technical field (or equivalent experience).
• 8+ years of experience in software quality assurance, including leadership or team coordination responsibilities.
• Experience working within Agile/Scrum teams and CI/CD-driven development environments.
• Strong hands-on experience with Cypress automation and modern QA practices.
• Proficiency in JavaScript or similar programming languages used for test automation.
• Strong communication, organizational, and collaboration skills.
• High attention to detail with strong analytical and problem-solving abilities.
  
  

Preferred

• Experience in the electrical power, manufacturing, or industrial systems domain.
• Working knowledge of LV/MV switchgear systems or technical quotation tools.
• Experience improving or scaling QA processes in Agile environments.
• Familiarity with electrical schematics, layouts, or system design considerations.
  
  

Location

• The position is fully remote, but may require up to 10% travel to IEM facilities, supplier sites, compliance audits or conferences.
• This role is not currently open to applicants who reside in or plan to work from the state of California.
  
  

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

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IEM does not discriminate against any applicant based on any characteristic protected by law.

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