CRM Service Coordinator

Medier Agency Poland
Relocation
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AI Summary

Join Medier Agency as a CRM Service Coordinator to play a key role in customer engagement efforts. Prepare and manage promotional landing pages, create and optimize HTML templates, and develop and schedule SMS campaigns. Strong communication skills and attention to detail are essential.

Key Highlights
Customer engagement efforts
Promotional landing pages
HTML templates
SMS campaigns
Technical Skills Required
HTML CRM tools (e.g., Optimove, Sendgrid, or similar)
Benefits & Perks
Career Growth & Learning
Official Employment
Relocation Package
On-Site Fitness Corner
Language Courses
Birthday Gift
Paid Time Off
Office Meals

Job Description


Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.


Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.


About Us:

Medier is a European IT product company that creates cutting-edge online entertainment projects. We are looking for a CRM Service Coordinator to join our team and play a key role in our customer engagement efforts.


Responsibilities:

  • Prepare and manage promotional landing pages for marketing campaigns.
  • Create and optimize HTML templates for customer communication.
  • Develop and schedule SMS campaigns to engage and retain customers.
  • Conduct quality assurance (QA) for CRM campaigns to ensure flawless execution.
  • Plan, execute, and evaluate local market-specific CRM activities and campaign results.
  • Optimize and improve automated customer journeys, creating new triggers and event-based communications.


Requirements:

Must-Have Skills:

  • Exceptional attention to detail and ability to meet tight deadlines.
  • Strong communication skills (written and verbal).
  • Ability to track, measure, and report on email and SMS marketing campaign performance.

Nice-to-Have Skills:

  • Basic HTML knowledge.
  • Interest in the betting and gambling industry.
  • Experience with CRM tools (e.g., Optimove, Sendgrid, or similar).
  • Knowledge of email and SMS marketing best practices.


What We Offer:

Career Growth & Learning: Exciting challenges and professional development opportunities.

🛂 Official Employment: Fully compliant with Cyprus & EU laws, including support for family relocation.

✈️ Relocation Package: Includes flight tickets and two weeks of accommodation.

🏋️ On-Site Fitness Corner: Stay active while at work!

🗣 Language Courses: Partial reimbursement for language learning.

🎁 Birthday Gift: Because your special day matters to us!

🌴 Paid Time Off: 24 annual vacation days to relax and recharge.

🥗 Office Meals: Enjoy breakfasts and lunches (partially covered by the company).


Join us in shaping the future of CRM marketing! 🚀


Reshape marketing with us. Let’s work!


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