Production Support Engineer

ashford benjamin • Hong Kong Sar
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AI Summary

Join a global top-tier quantitative and systematic investment management firm as a Production Support Engineer in Hong Kong. This role involves ensuring the reliability and performance of production systems, collaborating with development teams, and developing automation tools. The ideal candidate will have a strong technological background, commercial mindset, and passion for resolving business challenges.

Key Highlights
Monitor and support production systems
Troubleshoot and resolve issues
Collaborate with development teams
Develop and maintain automation tools
Technical Skills Required
Python C++ C# Monitoring and logging tools
Benefits & Perks
Full relocation packages provided
Commercially oriented mindset with a focus on business outcomes

Job Description


Our client is a global top tier quantitative and systematic investment management firm, specializing in various liquid asset classes worldwide. Their team is driven by technology and data, employing a scientific approach to investing. By combining data analysis, research, technology, and trading expertise, they foster a collaborative environment that tackles complex challenges. Their culture of innovation continuously propels them toward delivering high-quality returns for their investors.


Role Overview:

Our client is seeking a proactive and commercially-minded Production Support Engineer to join their dynamic team in Hong Kong (full relocation packages provided). The ideal candidate will possess a strong technological background (must be able to pass a python coding interview) and a passion for resolving business challenges. This role is essential for ensuring the reliability and performance of their production systems, meeting the high standards demanded by the financial industry.


Key Responsibilities:

  • Monitoring: Monitor and support production systems to ensure optimal performance and reliability.
  • Troubleshooting: Troubleshoot and resolve issues in a timely manner to minimize downtime.
  • Collaboration: Collaborate with development teams to implement enhancements and resolve production incidents.
  • Automation: Develop and maintain automation tools to improve operational efficiency.
  • Compliance: Ensure security and compliance standards are adhered to in production environments.
  • Support: Provide technical support and guidance to other teams as needed.


Qualifications:

  • Experience: Proven experience in front office production support or a similar role.
  • Architecture: Strong understanding of system architecture and cloud technologies.
  • Scripting: Proficiency in programming languages such as Python, C++, or C#.
  • Monitoring Tools: Experience with monitoring and logging tools.
  • Problem-Solving: Excellent problem-solving skills and attention to detail.
  • Adaptability: Ability to thrive in a fast-paced, dynamic environment.
  • Commercial Mindset: A commercially oriented mindset with a focus on business outcomes.


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