Senior Product Manager - ClinicianAI, Clinicians Choice Badge, and Clinician Reviews

The company: FrontrowMD is on a mission to transform how people shop for their healthcare.

The problem: Shoppers don’t know what to trust when buying OTC health products online, on their own.

Our solution: Leverage clinicians to help shoppers. Checkout frontrowmd.com to see how health and wellness brands are leveraging medical expertise to build trust with shoppers and boost their online sales.

Our traction: We’ve partnered with thousands of clinicians across the country to serve hundreds of health and wellness brands over the past 4 years and 2-3x’d annual revenue in the last 12 months. FrontrowMD’s Founder & CEO, Irfan Alam, formerly led business strategy at Everlywell, a consumer health unicorn, before heading to Harvard Business School for his MBA. He was recently awarded Forbes 30 under 30 for his work to transform the health and wellness industry. Our CPO, Yaser Mahmoud, led Product at companies like Meta, Amazon, and other fast-growing SaaS startups and holds an MBA from Harvard Business School and BA from Yale.

Role

We're looking for a Senior Product Manager to lead strategy, roadmap, and execution for three interconnected products: ClinicianAI (AI-powered research assistant), Clinicians Choice Badge (doctor-powered social proof), and Clinician Reviews (clinician evaluations).

Location: Fully Remote

Key Responsibilities

• Own three products end-to-end: Define what gets built, prioritize ruthlessly, and ship features that drive measurable impact for consumers, health brands, and clinicians across ClinicianAI, Clinicians Choice Badge, and Clinician Reviews.
• Lead AI product innovation: Shape ClinicianAI's roadmap, design intuitive UX for LLM-powered interactions, and partner with Engineering and Design to deliver trustworthy, valuable health product answers.
• Drive strategy with data: Define KPIs (chat rate, CVR, provider engagement, badge adoption) and use analytics to inform prioritization and build feedback loops between insights and roadmap.
• Align cross-functional teams: Synthesize input from consumers, brand partners, and clinicians. Communicate strategy clearly to Engineering, Design, Research, Customer Success, Solutions Engineering, and Leadership.
• Ensure quality and compliance: Maintain high bars for AI outputs, content accuracy, and data privacy. Ensure products meet HIPAA and security standards.
• Ship fast and iterate: Move quickly from concept to launch. Run experiments, gather feedback, and build a culture of rapid testing and continuous improvement.

Qualifications

• 5+ years of product management experience building consumer-facing or B2B products end-to-end. Startup or high-growth environment strongly preferred.
• 2+ years with AI/ML products: Proven experience managing LLM-powered features. You understand how to design around AI limitations, measure performance, and create intuitive experiences. Familiarity with prompt engineering, RAG, and model evaluation is a plus.
• Strong technical fluency: Collaborate effectively with engineers, understand technical tradeoffs, and write clear specs. Comfortable discussing APIs, data models, and AI capabilities.
• Healthcare or regulated industry experience: Understanding of HIPAA, PHI, and compliance requirements highly valued.
• Data-driven: Comfortable with analytics tools, experiment design, and using insights to drive decisions. Experience with KPIs, A/B tests, and dashboards.
• Cross-functional leadership: Excellent communication and stakeholder management. Align diverse teams and influence without authority.
• User-centric: Deep empathy for users. Experience with user research, synthesizing feedback, and translating insights into requirements.

Why Join Us

• Impact: Help millions of people make better health decisions by combining AI and medical expertise.
• Ownership: As an early product leader, you'll have end-to-end ownership of our core portfolio and directly shape company strategy.
• Cutting-Edge Tech: Build with the latest LLMs and tackle novel problems in AI product design, healthcare UX, and data privacy.
• Fast-Paced Culture: Join a small, passionate team that iterates fast, encourages new ideas, and supports each other.
• Compensation: Competitive salary, benefits, and equity.