Technical Lead/Team Leadership Role in Video Intelligence Platform

At LiveReach, we’re building the video intelligence platform powering the next generation of physical security and operational insight. While we’ve become a dominant force across various verticals, including education, property management, nonprofits, retail, and manufacturing—proving that the market opportunity for video management systems (VMS), AI-driven analytics, and camera infrastructure is massive and growing.

LiveReach combines intelligent software with scalable hardware to help businesses protect their people, property, and profits. From license plate recognition and PPE detection to real-time alerts and remote video agents, our platform is purpose-built for operators who need smarter, faster, and more proactive visibility. We’ve already shown consistent profitable growth and have a customer-first mentality that keeps us expanding across thousands of locations nationwide.

• We are explicitly seeking a candidate who wants to grow into a technical lead or team leadership role as Livereach scales
• 2+ years of professional experience in Technical Support Engineering, Systems Support, Network Engineering, or a related technical role, ideally supporting hardware + software products
• Strong understanding of networking and video system fundamentals, including HTTP/HTTPS, TLS, VLANs, TCP/IP, DNS, NAT, DHCP, 802.11 (Wi-Fi), firewalls, Ethernet/cabling, PoE, and distributed software systems
• Experience supporting or troubleshooting IP-based devices such as cameras, NVRs, sensors, or other edge hardware is strongly preferred
• Bachelor’s or Master’s degree in a related technical field (Networking, Telecommunications, Systems Administration, IT, Computer Science, Computer Engineering, Electrical Engineering, or Cybersecurity), or equivalent hands-on experience
• Strong interest in people leadership, mentoring, and building scalable support processes over time
• Ability to clearly communicate complex technical concepts to customers, partners, and internal teams, both verbally and in writing
• Customer-first mindset with excellent problem ownership and follow-through
• Ability to prioritize effectively in a fast-paced startup environment while collaborating closely with sales, deployments, and engineering
• Demonstrated analytical thinking, problem-solving ability, and attention to detail
• Experience with Linux-based systems, APIs, Python or scripting languages, and/or debugging cloud-connected devices is a plus
• Familiarity with physical security, video management systems (VMS), LPR, or AI-enabled video analytics is a bonus but not required

• Base Salary: $80,000 – $140,000 annually, based on experience, skill level, and scope of responsibility
• Equity: Opportunity to participate in Livereach’s equity or long-term incentive plans (where applicable)
• Benefits: Competitive benefits package including health, dental, and vision coverage
• Visa Sponsorship: Livereach offers visa sponsorship for qualified candidates
• Growth & Advancement: Clear path for career progression into senior technical and leadership roles as the company scales