AI Summary
This role supports U.S. team members with HR and benefits inquiries, ensuring compliance with U.S. federal and state requirements. Responsibilities include managing benefit enrollments, leave of absence, unemployment claims, and HR data in Workday. The position offers broad exposure to U.S. HR operations and opportunities for professional growth.
Key Highlights
Supports U.S. team members with HR and benefits inquiries.
Ensures compliance with U.S. federal and state employment laws.
Manages HR operations including benefits, leave of absence, and unemployment claims.
Technical Skills Required
Benefits & Perks
PKR 60,000 – PKR 80,000/- Salary Package
Remote work
Professional growth opportunities
Job Description
Job Title: U.S. HR Operations Specialist
Location: Pakistan (Remote), supporting U.S.-based clients
Employment Type: Full-time, exclusive engagement (dual employment not permitted)
About Us:
Cordatus Resources Group is a business process outsourcing and consulting firm, specializing in providing outsourced accounting, finance, IT, and administrative services. We operate with a remote workforce across the globe, leveraging a variety of SaaS platforms to ensure seamless collaboration, project management, and client communication.
Job Summary:
The HR Operations Specialist supports U.S. team members with HR and benefits inquiries, benefit enrollments, and leave of absence administration. The role ensures compliance with U.S. federal and state requirements, manages unemployment claims, garnishments, benefit invoicing, and maintains accurate data in Workday. It also assists with open enrollment, ESPP, relocation, talent dashboards, and service recognition programs while partnering on Total Rewards and Learning & Development initiatives to enhance employee experience.
Job Responsibilities:
- Provide timely support to U.S. team members on HR policies, benefits inquiries, and case management.
- Handle benefit enrollments, I‑9 follow‑ups, and compliance reporting in line with U.S. regulations.
- Manage benefits processes including medical support orders, garnishments, arrears collections, invoicing, ESPP, and open enrollment coordination.
- Support leave of absence administration, maintain documentation, and prepare reports for leaders and payroll partners.
- Ensure compliance with federal and state requirements, maintain HR data accuracy in Workday, and assist with unemployment claim processing.
- Provide support for relocation coordination, talent dashboards, and service award programs.
- Partner on Total Rewards initiatives to strengthen employee engagement and overall experience.
- Maintain data integrity across Workday and related systems while supporting unemployment claim processing.
- Support hiring processes by coordinating recruitment activities, assisting with onboarding, and ensuring compliance with U.S. employment requirements.
- Contribute to Learning & Development initiatives by coordinating training programs, tracking participation, and supporting employee development activities.
- Masters degree in Human Resources from a renowned University.
- Native or near native‑ English fluency, both written and spoken, with advanced professional communication skills.
- 3–5 years of HR operations, benefits administration, or related experience in a U.S. corporate environment.
- Strong knowledge of U.S. federal and state employment laws, compliance requirements, and HR best practices.
- Experience with HRIS systems (Workday preferred) and proficiency in Microsoft Office Suite.
- Familiarity with benefits programs, open enrollment, ESPP, and leave of absence administration.
- Ability to manage competing priorities, exercise sound judgment, and remain composed under pressure.
- High level of confidentiality, discretion, and professionalism in handling sensitive information.
- Self-motivated‑ and disciplined in a remote work environment.
- Availability to work as full-time employee in U.S. business hours (7:00 PM – 4:00 AM Pakistan Time, Monday to Friday).
- Salary Package: PKR 60,000 – PKR 80,000/-
- Broad exposure to U.S. HR operations, benefits, compliance, hiring, and learning & development, with opportunities to grow professionally.
- Direct impact on employee engagement through involvement in open enrollment, Total Rewards, and recognition programs.
How to Apply: Please ensure you meet the eligibility requirements before applying. Submit your updated profile via our career page: Careers – Cordatus Resource Group
Way Forward: We are excited to learn more about you! Candidates shortlisted for this role will be contacted via email or phone. So, we encourage you to stay active on both channels.
Should you have any questions, feel free to contact us at careers@cordatusrg.com. Please mention job title & your full name in subject line and attach your resume.