Recruit, onboard, and manage employees. Develop and implement HR policies and procedures. Provide guidance on performance management and employee relations.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
KEY JOB ACCOUNTABILITIES
1. Talent Acquisition & Onboarding
• Partner with business to advise, address and prioritize hiring needs based on company’s business direction, manpower plan and budget
• Execute end to end recruitment demands (job requisition, posting, application screening, offer negotiation, on-boarding)
• Continuous improvement on recruiting and on-boarding process
• Manage off-boarding process (exit interview, termination conditions)
• Review, select and appoint external agencies to support hiring needs
• Prepare hiring metrics (time to fill, budget) to evaluate the effectiveness of the hiring process
• Manage relocation agent to ensure timely application and renewal of work permit for expatriates
2. Performance Management & Development
• Support Head of HR in the review and improvement of the performance appraisal process
• Provide guidance to employees on performance goal setting, performance review and individual development plan (IDP)
• Administer the performance management cycle by initiating communication and tracking of each cycle completion timeline
• Identify training needs and coordinate professional development programs
• Populate company’s training plan and optimize HRDF utilization
3. Compensation, Benefits & HR Operations
• Administer employee benefits and handle escalated queries
• Support Head of HR in reviewing HR policies and propose improvisation
• Point of contact for employees on policies interpretation and application
• Employee data maintenance in BrioHR and Workday
• Execute end-to-end payroll process for an assigned business unit
• Keep track of monthly headcount reporting
• Participate in HR & Admin improvisation projects
• Propose and coordinate employee engagement programs
4. Employee Relations
• Review employee relations policy & process and propose improvisation
• Mediate and resolve employee disputes and conflicts, promoting effective communication and positive working relationship
• Conduct investigation and prepare reports on employees’ allegations and concerns
• In consultation with Head of HR, provide guidance to line managers in handling performance management and disciplinary matters.
• Manage termination process, ensuring legal and procedural compliance
5. Audit & Compliance
• Upkeep detailed records of employee relations activities, investigations and outcome
• Participate in internal & external audit on HR policies
• Contact point for headquarter and local compliance lead on employee relations policy alignment to local regulation and headquarter practice
ESSENTIAL KNOWLEDGE, SKILLS & EXPERIENCE
1. Formal qualification & experience
• Degree in Human Resources or equivalent
• Minimum 7 years of experience in HR related areas
• Familiar with Malaysian Employment Act
2. Knowledge & Skills
• Proficient in MS Application (Excel, Word, Powerpoint)
• Proficient in English, Malay language (both spoken & written)
• Resourceful with a “can-do” attitude
• Able to work independently and multi-task
• Possess self-initiative with growth mind-set
• Able to lead small scale projects
• Confident in managing stakeholders of all levels