Information Security Architect - ClearCaptions (Remote)

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Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world.

ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations.

For more information about our services please visit clearcaptions.com.

The Kind Of People We Look For

• Versatile people who thrive on variety and challenge
• Excited about working in a fast-paced environment.
• Innate problem solvers who want to grow in a flexible, collaborative culture.
• Takes initiative, pushes boundaries, motivated to innovate.
• Individuals with a growth mindset who want to use their learning and relationship-building skills.
• Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality.
  
  

Position Summary

The Information Security Architect will lead the design and implementation of enterprise-wide security architecture across diverse domains— corporate IT, telecom infrastructure, mobile networks, and IoT ecosystems. This role ensures that all technology assets—spanning cloud, hybrid, and on-prem environments—are protected with a defense-in-depth approach that aligns with industry best practices and regulatory mandates including FCC and HIPAA.

The Security Architect will partner closely with the Security Operations (SecOps), Network Engineering, Cloud, and AI Innovation teams to design resilient, compliant, and scalable security frameworks. A key focus will be defining AI security guardrails—particularly around Agentic AI systems, data privacy, and model governance.

This is a Remote/Work from Home position reporting to the Sr. Director of Enterprise Architecture .

What You Will Do

Security Architecture & Design

• Develop and maintain the enterprise security architecture framework covering IT, telecom, mobile, and IoT platforms.
• Lead & partake in enterprise-wide cybersecurity initiatives, aligning with industry frameworks (NIST, ISO, CIS).
• Define zero-trust architecture patterns for multi-cloud (AWS, MS Azure) and hybrid environments.
• Evaluate and recommend new security technologies and processes to address evolving threats.
• Define and ensure clear direction for configuration, monitoring, and hardening of Cisco security infrastructure including firewalls, VPNs, and intrusion prevention systems.
• Define and oversee policies & guidelines for vulnerability management programs, and leveraging tools such as Rapid7.
• Ensure security-by-design principles are embedded in all technology initiatives, including product development and infrastructure modernization.
• Partner with Enterprise Architecture and Tech Ops teams to align security blueprints with overall technical standards and business capabilities.
  
  

AI and Data Security

• Define AI/ML and Agentic AI security guardrails, including model access, prompt sanitization, model drift monitoring, and data provenance controls.
• Develop governance policies for secure use of AI APIs, LLMs, and autonomous agent frameworks.
• Ensure AI data pipelines comply with FCC, HIPAA, and privacy regulations.
• Collaborate with data teams to ensure data protection, encryption, and masking are applied consistently across AI workloads.
  
  

Telecom, Mobile & IoT Security

• Architect security for voice and telecom networks, including signaling protocols (SIP, RTP) and device provisioning systems.
• Establish secure configurations and firmware lifecycle management for mobile devices and IoT endpoints.
• Oversee encryption, authentication, and network segmentation across IoT and edge environments.
• Ensure telecom infrastructure aligns with FCC, CPNI and CALEA requirements.
  
  

Governance, Risk & Compliance

• Maintain alignment with FCC, HIPAA, NIST 800-53, ISO 27001, and CIS standards.
• Support security risk assessments, audits, and remediation planning.
• Define key security metrics, controls, and architecture review processes.
• Collaborate with Legal, Compliance, and Audit functions to ensure ongoing regulatory readiness.
  
  

Collaboration with SecOps

• Work closely with the Security Operations Center (SOC) on threat modeling, detection strategy, and incident response architecture.
• Contribute to threat intelligence integration and SIEM architecture design.
• Support vulnerability management and secure configuration baselines across environments.
  
  

Qualifications

• Bachelor’s degree in Computer Science, Cybersecurity, or related field. Master’s preferred.
• 7+ years of progressive experience in Information Security Architecture & Operations roles.
• Certifications: CISSP, CCSP, SABSA, CISM, TOGAF, AI Security Specialist.
• Deep understanding of network, cloud, and application security across telecom, IT, and IoT ecosystems.
• Experience designing and securing AI/ML platforms including governance of LLMs and agentic AI tools.
• Proven experience with regulatory frameworks (FCC, HIPAA, NIST, ISO 27001).
• Hands-on experience with cloud-native security (AWS, Azure, GCP) and Dev Sec Ops tooling.
• Experience with endpoint detection and response (EDR) platforms, ideally Crowdstrike.
• Hands-on expertise with vulnerability management and SIEM platforms, including Rapid7.
• Strong understanding of network security, including Cisco firewalls, VPNs, and intrusion prevention.
  
  

Physical Demands

Employees may experience the following physical demands for extended periods of time:

• Sitting, standing and walking (95-100%)
• Keyboarding (70-90%)
• Viewing computer monitor, tablet and cell phone requiring close vision (70-90%)
  
  

Work Environment

100% Remote: Work environment is at home.

Compensation

$134,000 to $160,000 plus 5% determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit www.clearcaptions.com/careers to explore our total rewards package.

Intrigued to learn more?

When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like.

ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

ClearCaptions does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship.

Job Details

Pay Type Salary

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