Director of Solution Management (Product Owner)

This is a fully remote role with required availability during East Coast business hours. Candidates must be U.S. citizens or Green Card holders. Prior mortgage industry experience is required; please apply only if this requirement is met.

Job Description:

The Director of Solution Management (Product Owner) will lead the strategic and tactical execution of product vision and business solution delivery across customer-facing and internal technology initiatives. This individual will manage a team of 4–5 Product Managers and Business Analysts responsible for translating business needs into executable roadmaps and requirements for the development team. Ideal candidates will have experience working in the mortgage and financial industry, Knowledge in reverse mortgage is a plus, not a requirement.

Key Responsibilities:

·Lead a team of Product Managers and Business Analysts to define and deliver solutions aligned to the organization’s digital roadmap.

·Own and drive key company-wide initiatives, ensuring alignment between business strategy, technology solutions, and cross-functional execution.

·Facilitate discovery sessions with internal teams (Sales, Marketing, Operations, Compliance) to document and translate business requirements.

·Research emerging technologies, including AI and digital platforms, to identify innovative product opportunities and enhancements.

·Provide hands-on solution design guidance and ensure proposed features support strategic objectives.

·Serve as the product owner in Agile ceremonies including sprint planning, backlog grooming, and demos.

·Create and maintain product roadmaps, ensuring dependencies and release schedules are well communicated.

·Act as a liaison between business units and technical teams to ensure all deliverables meet quality, compliance, and business expectations.

·Measure success of features and functionality through KPIs and user feedback to drive continuous improvement.

·Travel as needed to meet with business stakeholders and attend major industry conferences, representing the company and staying abreast of innovation trends.

Qualifications:

·Bachelor’s degree in Business, Information Systems, or equivalent experience

·8+ years of experience in product management or solution delivery roles, with 3+ years in a leadership role.

·Proven experience managing business analysts or product managers.

·Strong understanding of CRM platforms, Lending Platforms and consumer portals.

·Proficient in Agile methodologies and tools like JIRA, Confluence, Azure DevOps.

·Excellent communication, stakeholder engagement, and cross-functional leadership skills.

·Analytical and strategic thinker with the ability to see the big picture while managing details.