Senior Virtual Chief Information Officer (vCIO)

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other.

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us!

How You’ll Make An Impact

As vCIO you will provide executive level guidance for Information Technology (IT) and act as an extension of the client’s organization. You will be responsible for developing, managing, and supporting the client’s long-term IT Vision and Strategies. The vCIO works closely with Account Managers Solution Architects and IT Advisors at Ntiva and advises the client on technology, infrastructure, management, security and productivity as they relate to their information technology capabilities.

Location and Work Expectations

• This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Candidates with proximity to one of our Centers of Excellence are preferred (Lombard, IL; McLean, VA; Shreveport, LA; Overland Park, KS).
  
  
  

What You Will Be Doing

• Serve as the client’s trusted strategic technology advisor providing strategic technical leadership and consulting to the client’s departments and staff
• Understand and learn the client’s industry and business to provide valuable insights around operational process improvements
• Develop, manage and support the company’s strategic IT vision, initiatives, polices, assets, training, dashboard/metrics, and more.
• Develop and manage a three-to-five-year strategic technology roadmap to align technology solutions with business goals and objectives
• Responsible for preparing and presenting a comprehensive IT Budget 
• Establish and manage IT vendor relationships
• Meet regularly with stakeholders to ensure satisfaction with current work and plan for future growth
• Manage client-wide IT communication and presentations 
• Complete various short-term client projects based off of vCIO recommendation
• Participate with and Support Account Managers, Solution Architects and IT Advisors on strategic guidance to better serve their assigned clients 
  
  
  

You’ll be successful in this role if you have

• 7+ Years of experience in successfully designing, implementing and IT Consulting
• Security familiarity with CIS Controls, ISO 27001, SOC 2, HITRUST.
• Proficiency in establishing IT services framework and IT security policies
• Experience with performing Security Risk Assessments, Reviewing Pen-Test and Vulnerability scan results and distilling those results into actionable remediation plans.
• Experience with project management and budget management
• Aptitude for customer engagement analysis
• Ability to establish partnerships with service providers and vendors
• Experience in due diligence when assessing a company’s IT environment
• Ability to monitor and understand technology trends and tap the knowledge of technology experts
• Strong writing, organized documentation/reporting skills and attention to detail
• Ability to connect with diverse personalities and build strong relationships with executives, leaders, and team members.
• This role involves extended periods of sitting or standing and regular use of computers and office equipment
• Experience with project management
• Experience with budget management
• Aptitude for customer engagement analysis
• Attention to detail
• Desire to do what is right and best for the client
  
  
  

Required Language Skills

• Ability to communicate professionally, in English, both written and orally
• Ability to write business correspondence and process procedures
• Ability to effectively present information and respond to questions from groups of managers, clients, and the general public
  
  
  

Bonus points for

• Highly skilled in working autonomously as well in cross-functional environments
• Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable
• Certifications including Microsoft Role Based Certifications, Azure, M365, Cisco CCNA/CCNP, VMware VCP, ITIL, etc.
• Understanding of CMMC 2.0 Level 1 & 2 (and Level 3 when applicable), NIST SP 800-171, and DFARS 252.204-7012 requirements.
• Grasp of Controlled Unclassified Information (CUI) handling requirements and DoD cybersecurity mandates.
• Familiarity with System Security Plan (SSP) and Plan of Action & Milestones (POA&M) development, maintenance, and audit preparation.
• Familiarity with related frameworks: NIST 800-53 Rev 5, FISMA baselines, CIS Controls, ISO 27001, SOC 2, HITRUST.
• Experience with ConnectWise (Manage, Automate, Control), SCCM, or similar service management system
• Subject matter expert for specific technologies (e.g., Microsoft, VMware, Citrix, Cisco, etc.)
• Experience in an MSP Environment
  
  
  

Benefits And Perks

• Medical, Dental and Vision coverage for employee and family
• 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days)
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)
• Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
• Health Savings Account (HSA) Options / PPO Options
• Employee Assistance Program
• Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays
• Education Reimbursement Program
• Generous Employee Referral Program - cash bonus for successful referrals!
• Dynamic Recognition and Rewards
• Clear Promotion and Advancement Tracks
• Work with Industry-Leading Talent
  
  
  

The base pay range for this position is expected to be between $100,000.00 and $130,000.00 per year, plus an annual on-target bonus if applicable, not all roles are subject to a bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

FLSA Status: Salaried, Exempt

Work Authorization Criteria

We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa.

Workspace Requirements And Remote Work Policy

Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.

Our Commitment to a Diverse Workforce

At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.

Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 1/06/26.