Lead digital product teams to develop and implement modern services. Conduct user-centric research and champion agile methodologies. Collaborate with government technology partners to replace legacy systems.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
Service Owner/Product Owner - Digital products
Edmonton, AB
Contract
Per worker model below this is a Remote role, however please see details below for possible in person meetings or work sessions.
• Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the Province.
This resource will primarily work remotely; however, the resource may be required to attend meetings or work sessions in office on reasonable notice from the Province. This can be up to 4 times a year pending on demand. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions. However, time to travel and any associated expenses to and from Edmonton and/or travel within Alberta will be at no cost to the Province.
Equipment requirements:
• Resources must provide their own computer and related equipment.
The computer's operating system must be a modern version of Windows or MacOS that is compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred due to better compatibility. AVD/remote-related software will be installed on the resource's computer.
Responsibilities will include:
1. Providing oversight from discovery, to design, to test, to implementation of new digital services. The position leads Product Teams to develop and implement digital products that meet end user and business needs.
• Redesign of operational processes and effective planning to introduce and implement new services to users.
• Developing recommendations for required changes to operational programs as digitization occurs.
• Identifying barriers to change and recommending mitigation strategies including legislative and divisional policies and
programs enable and align with digitization initiatives.
• Supporting evaluation activities for Registries Modernization to ensure outcomes and results, spanning from
operational effectiveness and efficiencies realized and cost savings generated, are captured and reported.
• Overseeing User Acceptance Testing and providing quality assurance
2. User Centric research
• Supporting the Product Director with the establishment of structures and mechanisms to engage staff at all levels to
identify an prioritize service modernization opportunities to design and innovate the delivery of registry services.
• Focusing on improved client and employee experience, and making recommendations to executive management and
the Registries Modernization governing bodies.
3. Contributing to the replacement of existing enterprise legacy systems, by:
• Supporting Product Directors to develop strategic level product roadmaps and plans for ongoing sustainability.
• Collaboration with government technology partners within the Ministry of Technology and Innovation, ensuring the
ongoing and incremental delivery of benefits to Albertans and staff.
• Undertaking assessments and developing recommendations for the Product Director regarding technology and
sourcing strategies to successfully replace high-risk legacy systems in alignment with the Registries Modernization
multi-year roadmap.
4. Champion the agile and digital methodology
• Presenting and advocating for required changes to operational programs as digitization occurs.
• Support the development of regular status reports, including monitoring product progress against schedule, costs and
contractor time.
• Leading product demonstration to stakeholders, including governance committees, program areas, and
communications of practice.
In addition to the qualifications that will be evaluated, the Contingent Resource should have:
• an understanding of Agile framework (SCRUM) through demonstrated experience.
• a results driven mindset and able to function independently, while engaging with other stakeholders and team members as required to deliver outcomes.
• a thorough understanding and experience using an Agile/Hybrid approach. Experience with tools such as JIRA is preferred.
• knowledge of and the ability to apply and interpret complex legislations/regulations, policies, and standards.
• Ability to work collaboratively and productively to achieving outcomes
To be successful in this role, the Contingent Resource should have:
• Knowledge of Alberta’s registry systems.
• Demonstrated experience conducting a gap analysis between legacy systems and modern solutions.
• Project management experience and leading product team members and staff to achieve results, and the ability to
apply a collaborative and integrated approach to achieve corporate goals.
• an understanding of Agile framework (SCRUM) through demonstrated experience.
• a results driven mindset and able to function independently, while engaging with other stakeholders and team members as required to deliver outcomes.
• a thorough understanding and experience using an Agile/Hybrid approach. Experience with tools such as JIRA is preferred.
• knowledge of and the ability to apply and interpret complex legislations/regulations, policies, and standards.