Join Consilium Labs as a Customer Success Manager to lead client success and drive growth in the Central US Region. This role combines account management, sales development, and partnership enablement. Ideal candidate has 2+ years of experience in customer success, account management, or sales.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
We're Hiring: Customer Success Manager (Central Time, US)
Work Location: Remote —Working time: Central Time Zone required
Job Type: Full-time
Industry: Information Security Auditing & Compliance
Company: Consilium Labs Inc
Consilium Labs is a modern, fast-growing auditing firm specializing in ISO 27001, SOC 2, and other compliance frameworks.
We're on a mission to raise the bar in cybersecurity assurance through professionalism, process, and a modernized audit approach.
We're looking for a Customer Success Manager (CSM) to join our team and own the Central Region territory. This is a dynamic, client-facing role combining account management, sales development, and partnership enablement.
What You'll Do:
Client Management:
- Be the primary point of contact for existing clients, ensuring their ongoing success and satisfaction
- Drive upsell and cross-sell opportunities across our suite of services
- Ensure timely renewals and long-term client retention
Sales Development & Growth:
- Collaborate with leadership to execute targeted growth strategies
What We’re Looking For:
Based on the Central Region of the US (required)
- 2+ years in a Customer Success, Account Management, or Sales role, ideally in B2B SaaS or cybersecurity/compliance
- Excellent communication, relationship-building, and organizational skills
- Ability to thrive in a fast-paced, remote-first environment
- Familiarity with ISO 27001, SOC 2, or compliance frameworks is a plus
Our Benefits
- Comprehensive medical and insurance
- 401(k) retirement plan
- Flexible Paid Time Off (PTO)
- Monthly employee wellness perks
- A strong, supportive culture that celebrates milestones and teamwork
Why Join Us?
- 100% Remote ( Central Time hours)
- Meaningful work supporting companies solving real security challenges
- Fast-growing and agile team with opportunities to advance your career
- Supportive leadership with a strong focus on professionalism and personal growth
Ready to make an impact?
Apply now or contact us directly at recruiter@consilium-labs.com