Senior Project Manager - LATAM Professional Services

Job Title: Senior Project Manager - Professional Services

Location: Offshore Remote (LATAM) – preference for Santa Catarina, Brazil or Lima, Peru

Employment Type: Contract (12 months)

Rate: To be confirmed (Target: ~$18 USD/hour)

Experience Level: Senior (5-7+ years)

Position Overview

We are seeking a Senior Project Manager to lead high-volume, strategic technical deployments across Latin America. This role requires managing a dynamic portfolio of enterprise solution projects (typically 90-180 days) while serving as the primary point of contact and trusted advisor for customers in the region. The ideal candidate will be PMP-certified, bilingual in Spanish and English, and experienced in SaaS, cybersecurity, or networking solutions.

Key Responsibilities

Project Foundation & Planning

• Identify all project stakeholders from the Statement of Work (customer and internal)
• Define and control project scope, requirements, and deliverables in collaboration with stakeholders
• Build and structure project teams with appropriate technical and business resources
• Develop and adapt project schedules using appropriate tools and methodologies

Execution & Customer Partnership

• Craft and implement detailed project work schedules, adjusting as project needs evolve
• Ensure clear understanding of scope, responsibilities, and timelines across all teams
• Serve as the primary escalation point for project-related issues
• Act as a trusted advisor, managing customer expectations from kickoff through closeout

Quality Assurance & Risk Management

• Review all deliverables before client submission to maintain quality standards
• Proactively identify, document, and mitigate project risks and exposures
• Rigorously manage project scope and document change requests
• Apply project management methodology while driving process improvements

Reporting & Documentation

• Ensure all project documents are comprehensive, updated, and properly archived
• Provide weekly reports on team hours and expenses for financial oversight
• Deliver clear weekly customer status reports throughout project lifecycle
• Identify and report on new service or expansion opportunities uncovered during execution

Qualifications

Required Experience

• 5-7+ years in customer-facing Professional Services Project Management
• Experience managing technical enterprise solutions deployments (SaaS, networking, or cybersecurity)
• PMP, PRINCE2, or equivalent certification strongly preferred
• BS in Computer Science, MIS, Business, or equivalent education/experience

Language Requirements

• Fluent in Spanish and English (speak, read, write)
• Professional proficiency in Portuguese (preferred for Brazil correspondence)

Technical & Industry Knowledge

• Experience with SaaS, cybersecurity, networking, enterprise solutions, firewalls, or cloud
• Exposure to Google G Suite (Drive, Docs, Sheets, Slides)
• Understanding of technical deployment lifecycles and methodologies

Essential Competencies

• Excellent communication skills (written, verbal, presentation) for executive and technical audiences
• Exceptional organizational skills with attention to detail in high-volume environments
• Ability to adapt to shifting priorities, demands, and timelines
• Strong stakeholder management and escalation handling capabilities

Work Environment

• 100% Remote within LATAM (preference for Santa Catarina, Brazil or Lima, Peru)
• 12-month contract with potential for extension
• High-volume project environment with multiple concurrent engagements
• Regular collaboration with sales, account management, and technical teams